Laboratory Service Specialist - Lab Services - Kelsey Seybold Clinic: North/South Region

Texas Health Institute; Houston (TX); Hybrid; USD 60,000 - 107,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive programs

Equity stock purchase

401k contribution

Job summary

Kelsey-Seybold Clinic, part of the Optum family, is seeking a Laboratory Service Specialist to act as the primary field-based liaison between Laboratory Services and ambulatory practices, collection centers, and healthcare providers. You will educate providers and clinic staff on laboratory processes, specimen collection requirements, quality standards, new test implementation, and regulatory compliance.

This role promotes consistent laboratory practices, improves specimen integrity, enhances

Qualifications

• 5+ years of experience in laboratory operations, laboratory outreach, specimen collection, phlebotomy, healthcare training, client services, or ambulatory healthcare operations.
• Demonstrated solid presentation, communication, and customer service skills.
• Driver's License and access to reliable transportation.

Skills

Laboratory operations

Presentation skills

Communication

Customer service

Driver's license

Tools

Laboratory information systems

Electronic health records

Job description

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

The Laboratory Service Specialist serves as the primary field-based liaison between Laboratory Services and Kelsey-Seybold Clinic ambulatory practices, collection centers, and healthcare providers. The position is responsible for educating providers and clinic staff on laboratory processes, specimen collection requirements, quality standards, new test implementation, and regulatory compliance. This individual promotes consistent laboratory practices, improved specimen integrity, enhances provider satisfaction, and supports the delivery of safe, high-quality laboratory services throughout the organization.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in laboratory operations, laboratory outreach, specimen collection, phlebotomy, healthcare training, client services, or ambulatory healthcare operations
• Demonstrated solid presentation, communication, and customer service skills
• Driver's License and access to reliable transportation

Preferred Qualification:

• Knowledge of laboratory information systems and electronic health records

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.