Part Time Patient Service Technician II - Lab Services - Kelsey Seybold Clinics: Memorial Villages

UnitedHealth Group; Houston (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Benefits package

401k contribution

Equity stock purchase

Job summary

UnitedHealth Group is seeking a Patient Service Technician to support phlebotomy and basic laboratory testing in a clinical setting. You will perform venipunctures and finger sticks for pediatric and adult patients, and carry out CLIA waived tests under minimal supervision.

The role requires strong attention to record-keeping, quality control, and instrument maintenance, with a focus on customer service and compliance with safety guidelines. BLS within 30 days is required.

Qualifications

• High School diploma or equivalent; KSC review/skill validation within 90 days of hire.
• 2+ years of experience required if completion of an accredited Phlebotomy Program OR 3+ years of directly related phlebotomy experience in clinical settings.
• Must obtain BLS within 30 days of employment.
• Demonstrated ability to communicate in English; customer service oriented.

Responsibilities

• Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider.
• Perform CLIA waived testing as described in lab procedures with minimal supervision.
• Maintain accurate laboratory records for inspections and audits by Lab Supervisor, Lab Director, Lab Consultant and CLIA Surveyors.
• Perform quality controls; participate in proficiency testing as required.
• Maintain lab instruments per manufacturer guidance and safety guidelines.

Skills

Phlebotomy

CLIA waived testing

Customer service

BLS certification

EMR basics

Bi-lingual

Education

High School diploma or equivalent

Tools

EPIC

Microsoft Office

Windows OS

Job description

Primary Responsibilities:

The Patient Service Technician (PST) will:

• Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider
• Perform CLIA waived testing (i.e. urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, finger stick PT/INR, monospots, sed rates, rapid streps) as described in the laboratory procedure manual with minimal/no supervision
• Maintain accurate laboratory records and make available for inspections /audits by Lab Supervisor, Lab Director, Lab Consultant and CLIA Surveyors
• Perform necessary quality controls; participate in proficiency testing program as required
• Maintain lab instruments as indicated by manufacturer recommendations and will follow all safety guidelines in effect

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or equivalent from an accredited school
• Those hired into this position must complete the KSC review/skill validation program within 90 days of hire
• 2+ years of experience required if completion of an accredited Phlebotomy Program OR 3+ years of directly related experience as a phlebotomist in a patient service center, clinic, or hospital setting with 1 year of waived testing and specimen processing experience in clinical setting
• Experience with computers and Windows-based software
• Must obtain BLS within 30 days of employment
• Demonstrated ability to speak, write and understand English
• Demonstrated ability to use related equipment
• Demonstrated ability to practice good customer service principles and practices

Preferred Qualifications:

• Certified Phlebotomist and Certified/Registered Medical Assistant
• Member of an accredited phlebotomy National organization
• EPIC experience
• Knowledge of electronic medical record systems
• Bi-lingual
• Demonstrated ability to use Microsoft software applications including Word and Excel

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment