Laboratory Quality & Compliance Lead

Kaiser Permanente Northwest; Oregon; On-site; USD 90,000 - 120,000; Full time

Job summary

Kaiser Permanente Northwest seeks a Quality & Training Lead to drive audit policy development and process improvement across testing and regulatory programs. You will plan corrective actions, verify results, ensure specimen handling standards, and implement new testing methods to boost service quality.

You’ll coordinate training and proficiency assessments while aligning cross‑functional teams to quality management goals.

Qualifications

• Experience leading quality management in healthcare or laboratory settings.
• Strong knowledge of regulatory and accreditation processes (e.g., CMS/Joint Commission).
• Ability to develop training materials and manage proficiency testing programs.

Responsibilities

• Develops audit and quality policy/procedure documentation.
• Oversees testing workflows, specimen handling, and QC activities.
• Mentors staff and coordinates cross‑functional teams to achieve quality goals.

Skills

Leadership

Project management

Cross-functional collaboration

Mentoring and coaching

Regulatory knowledge

Education

Bachelor's degree in Healthcare Admin or related field

Tools

QMS (Quality Management System)

MS Office

Job description

Kaiser Permanente Northwest seeks a Quality & Training Lead to drive audit policy development and process improvement across testing and regulatory programs. You will plan corrective actions, verify results, ensure specimen handling standards, and implement new testing methods to boost service quality.

You’ll coordinate training and proficiency assessments while aligning cross‑functional teams to quality management goals.