Laboratory Practice Representative II (Phlebotomist) - Administrative

University of Maryland Faculty Physicians, Inc.; Baltimore, Northern (MD, KY); Hybrid; USD 23,000 - 34,000; Full time

Job summary

University of Maryland Faculty Physicians, Inc. in Baltimore seeks a Laboratory Practice Representative II (Phlebotomist) to perform front desk tasks and phlebotomy in an ambulatory laboratory setting.

Responsibilities include patient registration, scheduling, insurance verification, and sample collection with quality checks. The role requires certification in phlebotomy and patient registration, plus several years of phlebotomy and medical office experience; knowledge of billing processes and

Qualifications

• Front desk and phlebotomy duties in ambulatory lab
• Registration and scheduling patient appointments
• Handling insurance verification and payments
• Phlebotomy specimen collection and labeling
• Quality checks of samples and data entry tasks
• Knowledge of payer requirements and billing processes
• Familiarity with GE Front Desk Credit Card Module and billing system

Responsibilities

• Performs front desk and phlebotomy duties in ambulatory lab setting
• Complete demographic and insurance registration; schedule patients and verify information
• Collect phlebotomy specimens and ensure sample quality; post payments per policy
• Understand and apply revenue cycle concepts related to patient encounters
• Maintain positive patient relations and adhere to departmental policies
• Confirm requisitions match specimen labels and write instructions clearly

Skills

Phlebotomy

Front desk

Scheduling

Billing

Patient registration

Customer service

Education

High school diploma or GED

Accredited phlebotomy program

5-10 years phlebotomy experience

2-3 years medical office experience

Basic accounting principles

Payer requirements knowledge

Computerized billing system

Tools

GE Front Desk Credit Card Module

Job description

Laboratory Practice Representative II (Phlebotomist) - Administrative

Job Category : Laboratory

Requisition Number : LABOR009876

• Posted : October 13, 2026
• Full-Time
• On-site
• Hourly Range : $16.97 USD to $25.43 USD

Locations

Showing 1 location

UMPB - Professional Bldg.
Baltimore, MD 21201, USA

Description

Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned. In addition, assist with administrative duties to include Quality Assurance, supply management, and other duties as assigned.

ESSENTIAL FUNCTIONS

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
• Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources.
• Confirms all written orders on the requisition match specimen label.
• Identifies any special instructions that have been written on the requisition and clarifies before performing venipuncture.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred
• Completion of an accredited program in Phlebotomy
• 5-10 years of Phlebotomy experience
• Two to three years medical office experience
• General understanding and application of basic accounting principles
• Current knowledge of payer requirements for referrals and pre-authorization
• Knowledge of computerized billing system

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position.Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement.More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.