Laboratory Optimization Specialist

Hologic, Inc.; Framingham (MA); On-site; USD 62,000 - 97,000; Full time

Job summary

Hologic, Inc. is seeking a Laboratory Optimization Specialist to strengthen relationships with customers through Lean/Six Sigma consulting and workflow analysis. The role supports the sales process and focuses on Hologic instruments and solutions.

The position requires 50% to 75% travel, a valid driver's license, and access to a reliable vehicle for business use. BA/BS in medical tech or related field is required.

Qualifications

• Must have BA/BS in medical/healthcare tech, science or engineering.
• Six Sigma Green Belt is preferred.
• Minimum 2 years in diagnostic/manufacturing or commercial customer service.
• Minimum 1 year using Lean/Six Sigma tools in a lab/healthcare setting.
• 1–3 years lab/clinical environment experience.
• Ability to work independently and in teams at all levels.

Responsibilities

• Assist Sales and Applications with lean evaluations for key accounts.
• Analyze customer laboratories and work practices to recommend improvements.
• Evaluate workflow from accessioning to cytology and molecular testing.
• Develop understanding of customer needs and tailor Lean/Six Sigma solutions.
• Perform data identification, collection, mining and analysis.
• Collaborate with sales/service to drive growth and showcase value.

Skills

Lean manufacturing

Six Sigma

Analytical skills

Verbal and written communication

Interpersonal skills

Project management

Microsoft Office

Education

BA/BS degree in medical healthcare technology, related science or engineering

Six Sigma Green Belt (preferred)

Tools

Excel

Salesforce.com

PowerPoint

Word

Outlook

Visio

Adobe

OS & Windows

iOS

Job description

Hologic, Inc. is a leading developer, manufacturer and supplier of premium diagnostic products, medical imaging systems and surgical products. The Company's core business units focus on diagnostics, breast health, GYN surgical, and skeletal health. With a unified suite of technologies and a robust research and development program, Hologic is dedicated to the Science of Sure

There has never been a more exciting time to join us. Bright people, working together to pioneer advances in human health care, have created Hologic's success. Our company believes that people are our greatest asset and only by recruiting, hiring, developing and retaining the most talented employees can we continue to be successful. Our work atmosphere is stimulating, innovative and customer focused. We provide employees with state-of-the art tools and technology, a collaborative and passionate work environment and the ability to make a dramatic difference in the worldofhealthcare.

We are seeking a Laboratory Optimization Specialist (LOS), responsible for working to strengthen Hologic’s relationships with our customers by offering best-in-class Lean/Six Sigma based consulting services centering around Hologic products and solutions. Includes supporting the sales process as well as customer workflow analysis and review.

This position requires 50% to 75% travel. A valid driver’s license, a satisfactory driving record, and access to a reliable vehicle for business use are required.

Duties & Responsibilities:

• The Laboratory Optimization Specialist is responsible for utilizing their skills to assist Sales and Applications colleagues with lean evaluations for key accounts with a primary emphasis on the use of Hologic instrumentation.
• Provide support and expertise to assist peers with the assessment of new and existing customer laboratories and work practices; recommend near and longer-term improvements that deliver efficiency, safety, and effectiveness to customer stakeholders.
• Evaluate and make recommendations related to the workflow from accessioning to cytology through molecular and conduct workflow & statistical analysis engagements in customer facilities focused on optimizing the performance of Hologic assays and instrumentation within the laboratory, thereby accelerating the sales cycle and improving the customers’ insights into Hologic’s value proposition.
• Develop thorough knowledge and understanding of customer needs and challenges experienced in customer laboratory facilities (Clinical & Pathology laboratories) and customize solutions for customers in conjunction with Hologic’s sales team with a primary focus on Lean/Six Sigma initiatives.
• Perform data identification, collection, mining and analysis.
• Interface and work collaboratively with Hologic’s sales and service teams to help achieve overall Hologic objectives and drive sales growth while differentiating Hologic’s products from competition by providing customers unique insight into Hologic’s value proposition on a system and solution level.
• Assist in development and delivery of presentations to influence outcomes, in line with overall company and division objectives, at all customer organizational levels (laboratory technologists up to and including executive leadership).
• Identify new tools and techniques to continue to improve and refine Hologic Lean/Six Sigma lab optimization methodologies.
• Supports the sales process and performs Lean assessments with the oversight of aLean/Six Sigma Black Belt.

Qualifications:

• Demonstrated skills and abilities in Lean manufacturing and/or Six Sigma methodologies.
• Strong organization and analytical skills to uncover key technical, operational, and strategic issues.
• Demonstrated the ability and desire to learn new concepts and build upon existing training.
• Advanced verbal and written communication skills to influence customer decision makers by articulating complex ideas and influencing others to adopt solutions. This includes the ability to credibly recommend changes to lab practices to improve waste, cost, quality, and turnaround times.
• Strong interpersonal skills to effectively influence people at various organization levels within the customer site.
• Demonstrated strategic planning and organizational skills in addition to strong technical product knowledge of laboratory instrumentation, informatics and automation solutions.
• Demonstrated ability to develop and sustain strong customer relationships
• Strong OS, iOS, Windows, Adobe, Salesforce.com, and Microsoft Office skills (Excel, Teams, PowerPoint, Word, Outlook, Visio) are required.

Required Education and Experience

• Must have a minimum of a BA/BS degree in medical healthcare technology, related science or engineering
• Six Sigma Green Belt is preferred
• Minimum of 2 years diagnostic, manufacturing or commercial experience in a customer service or technical environment.
• Minimum of 1 year of professional utilization of Lean/Six Sigma or similar continuous improvement analytical tools/processes in a laboratory and/or healthcare setting.
• Minimum 1-3 years of experience in a laboratory / clinical environment, with understanding of safety protocols and general laboratory practices.
• Demonstrated ability to work independently as well as in a team environment, with all levels of company employees and customer contacts

The annualized base salary range for this role is $62,300 - $97,400 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Why Hologic?

We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.