Laboratory Operations Technician II, Tool Management

Dexian; Massachusetts; On-site; USD 65,000 - 90,000; Full time

Job summary

Dexian is seeking a Laboratory Operations Technician II, Tool Management, to support tool onboarding and management across engineering laboratories in Acton, MA. This on-site role involves coordinating calibration, maintenance, and validation activities to ensure compliant and reliable laboratory tools.

You will organize equipment records in the PLM system, maintain documentation, and collaborate with quality and design review teams to support regulatory requirements.

Qualifications

• High school diploma and 2+ years in a lab environment (or GED with 6+ years).
• Associate degree with 0–2 years in a lab environment.
• Experience creating technical documentation for complex equipment.

Responsibilities

• Create and maintain equipment documentation (manuals, specs, safety guidelines).
• Support monthly calibration and preventive maintenance for tool availability.
• Guide tool management processes and equipment maintenance for engineering staff.

Skills

Documentation

Calibration

Lab equipment knowledge

Data integrity

Vendor relations

Office software

Technical writing

Education

High school diploma + 2 yrs lab exp

GED + 6 yrs lab exp

Associate degree + 0–2 yrs lab exp

Tools

Product Lifecycle Management system

Enterprise Asset Management software

Job description

Position Summary:

The Laboratory Operations Technician II, Tool Management, supports tool onboarding and management across multiple engineering laboratories. This role maintains equipment documentation and records, coordinates calibration and preventative maintenance activities, supports equipment compliance and validation assessments, and helps engineering teams use and maintain laboratory tools effectively.

The position is performed in person in Acton, MA, with occasional travel of less than 5%.

Key Responsibilities:

• Create and maintain comprehensive equipment documentation, including user manuals, technical specifications, and safety guidelines.
• Support equipment management, monthly calibration, and preventative maintenance activities to help ensure equipment availability.
• Provide engineering staff with guidance on tool management processes, documentation, and equipment maintenance.
• Organize and maintain equipment records within the Product Lifecycle Management system.
• Review and update equipment files, change documentation, and maintenance records for accuracy and completeness.
• Collaborate with quality and design review teams to support equipment compliance with regulatory and quality requirements.
• Assist with equipment requirements and validation assessments.
• Maintain accurate inventories of tools and equipment, including availability, location, and condition.
• Oversee the equipment tracking system, ensuring timely updates and data integrity.
• Monitor equipment utilization and identify opportunities for optimization or replacement.
• Coordinate equipment training sessions covering proper usage and safety procedures.
• Perform or support small repairs as directed.
• Perform other duties as necessary.

Required Qualifications:

• High school diploma and at least two years of experience working in a laboratory environment; or
• GED and at least six years of experience working in a laboratory environment; or
• Associate degree and zero to two years of experience working in a laboratory environment.
• Experience creating technical documentation for complex equipment.
• Familiarity with Product Lifecycle Management systems and document management.
• Knowledge of validation processes and regulatory requirements.
• Experience building relationships with engineering staff and vendors.
• Working knowledge of Enterprise Asset Management software.
• Experience with accurate recordkeeping and data integrity.
• Understanding of procurement and inventory control.
• Proficiency with office software, including Word and Excel.
• Technical writing capabilities.
• Experience working in a regulated medical device environment.
• Strong verbal and written communication skills.
• Detail-oriented, ethical, responsible, and able to make data-driven decisions.
• Ability to use standard operating procedures to guide work and solve routine problems.
• Ability to work with increasing independence when performing routine laboratory tasks.

Preferred Qualifications:

• No preferred qualifications are specified in the source information.

Why This Opportunity May Be Appealing:

• Support tool management and laboratory operations across multiple engineering laboratories.
• Contribute to the accurate documentation, maintenance, tracking, and availability of laboratory equipment.
• Work collaboratively with engineering, quality, and design review teams.
• Apply technical writing, equipment management, inventory control, and recordkeeping skills in a regulated environment.
• Help improve equipment utilization and support effective training and safe equipment use.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.