Laboratory Operations Technician II, Tool Management

Proclinical; Acton (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Proclinical seeks a Laboratory Operations Technician II for an in-person contract role in Acton, MA. The candidate will manage tool onboarding, documentation, and regulatory compliance across engineering labs, supporting equipment maintenance and optimization.

The role emphasizes GDP, PLM/SAP usage, and collaboration with QA and design teams to ensure accurate records and adherence to standards. Lifting up to 20 lbs is required.

Qualifications

• High attention to detail with strong communication.
• Ability to follow standard operating procedures and solve routine problems independently.
• Experience creating technical documentation for complex equipment.
• Knowledge of validation processes and regulatory requirements.
• Experience in a regulated medical device environment.
• Ability to lift up to 20 lbs.

Responsibilities

• Develop detailed documentation for lab equipment, including user manuals, technical specifications, and safety guidelines.
• Manage monthly calibration and preventative maintenance schedules to ensure equipment availability.
• Provide guidance to engineering staff on tool management processes, documentation, and equipment maintenance.
• Organize and maintain equipment files within the PLM system, ensuring accuracy and completeness of records.
• Collaborate with QA and Design Control teams to ensure equipment compliance with regulatory and quality standards.
• Maintain an accurate inventory of tools and equipment, tracking their availability, location, and condition.
• Oversee the equipment tracking system, ensuring timely updates and data integrity.
• Monitor equipment utilization and identify opportunities for optimization or replacement.
• Coordinate training sessions for users on proper equipment usage and safety protocols.
• Perform or support small repairs as needed.
• Undertake additional duties as required.

Skills

Detail-oriented

Verbal and written communication

Data-driven decisions

SOP compliance

Technical documentation

Arena PLM

Document management

Validation knowledge

SAP ERP

GDP records

Inventory control

Equipment maintenance

Safety protocols

Education

High School Diploma with lab experience

GED with extensive lab experience

Associate's degree with entry-level lab experience

Tools

Arena PLM

SAP

Document management systems

GDP practices

Calibration management tools

Microsoft Word/Excel

Job description

Laboratory Operations Technician II - Contract - Acton, MA

Are you passionate about laboratory operations and equipment management, with a keen eye for documentation, compliance, and process improvement?

Proclinical is seeking a Laboratory Operations Technician II specializing in Tool Management for an exciting contract opportunity in Acton, MA.

Primary Responsibilities:

The successful candidate will support tool onboarding and management processes across multiple engineering laboratories, ensuring mission-critical equipment is prepared and maintained. You will play a key role in creating comprehensive documentation for lab equipment, maintaining compliance with regulatory standards, and supporting engineering teams in optimizing equipment usage.

Skills & Requirements:

• Strong attention to detail and effective verbal and written communication skills.


• Ethical and responsible decision-making with a data-driven approach.


• Ability to follow standard operating procedures and solve routine problems independently.


• Experience creating technical documentation for complex equipment.


• Familiarity with PLM systems (e.g., Arena) and document management.


• Knowledge of validation processes and regulatory requirements.


• Proven ability to build relationships with engineering staff and vendors.


• Working knowledge of Enterprise Asset Management software (e.g., SAP).


• Proficiency in Good Documentation Practices (GDP) and accurate recordkeeping.


• Understanding of procurement and inventory control processes.


• Proficiency in office software such as Word and Excel, with strong technical writing skills.


• Experience in a regulated medical device environment.


• Ability to lift up to 20 lbs.

Education and Experience:

• High School Diploma with relevant laboratory experience, or


• GED with extensive laboratory experience, or


• Associate's degree with entry-level laboratory experience.

Additional Information:

• This position is in-person at the Acton, MA headquarters.


• Occasional travel may be required (up to 5%).

The Laboratory Operations Technician II's responsibilities will be:

• Develop detailed documentation for lab equipment, including user manuals, technical specifications, and safety guidelines.


• Manage monthly calibration and preventative maintenance schedules to ensure equipment availability.


• Provide guidance to engineering staff on tool management processes, documentation, and equipment maintenance.


• Organize and maintain equipment files within the Product Lifecycle Management (PLM) system, ensuring accuracy and completeness of records.


• Collaborate with QA and Design Control teams to ensure equipment compliance with regulatory and quality standards.


• Maintain an accurate inventory of tools and equipment, tracking their availability, location, and condition.


• Oversee the equipment tracking system, ensuring timely updates and data integrity.


• Monitor equipment utilization and identify opportunities for optimization or replacement.


• Coordinate training sessions for users on proper equipment usage and safety protocols.


• Perform or support small repairs as needed.


• Undertake additional duties as required.