Laboratory Operations Support Engineer

Eurofins PSS Insourcing Solutions; West Point (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA PSS Insourcing Solutions is seeking a Laboratory Operations Support Specialist to join the client site in West Point, PA. The role covers day-to-day operations, asset tracking, and compliance documentation across Discovery and NDS laboratories.

You will collaborate with lab personnel and cross-functional teams to resolve operational challenges and develop reporting and data management solutions to enhance efficiency.

Qualifications

• Bachelor's degree in Engineering or IT with at least 2 years of relevant experience, or a Master’s degree.
• Experience in laboratory operations, pharmaceutical research, biotechnology, or related science environment preferred.
• Authorization to work in the United States without sponsorship.

Responsibilities

• Support day-to-day lab operations across Discovery and NDS to ensure efficient workflows.
• Serve as liaison between lab staff and facilities, IT, and service providers.
• Coordinate equipment lifecycle activities including onboarding, maintenance, and retirement.
• Maintain accurate asset records and documentation for traceability.
• Develop dashboards and reports using Power BI, SharePoint, Excel to improve efficiency.
• Assist with audits by compiling equipment and compliance documentation.
• Review SOPs and support process improvements.

Skills

Laboratory operations experience

Data reporting and visualization

Education

Bachelor's degree in Engineering or Information Technology or related field

Master's degree in related discipline

Tools

CMMS

SharePoint

Excel

Power BI

Job description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

We have an exciting opportunity for a Laboratory Operations Support Specialist to join a growing team at a PSS Client site. This position will support day-to-day operations across Discovery and NDS laboratories, including equipment lifecycle management, asset tracking, compliance documentation, and operational process improvements.

The individual will collaborate with laboratory personnel and cross-functional support teams to resolve operational challenges, maintain accurate records, and develop reporting and data management solutions to enhance laboratory efficiency.

Job Duties Include

• Support day-to-day laboratory operations across Discovery and NDS laboratories to ensure efficient workflows and continuity of laboratory activities.
• Serve as a liaison between laboratory personnel and internal and external support organizations, including facilities, engineering, and IT, to coordinate resources and resolve operational issues.
• Coordinate equipment lifecycle activities, including onboarding, asset tracking, preventive maintenance scheduling, and equipment retirement, as applicable.
• Maintain accurate equipment and asset management records, ensuring proper documentation and traceability throughout the equipment lifecycle.
• Support internal and external audits by compiling and providing equipment, environmental monitoring, and compliance documentation.
• Assist with the migration, organization, and maintenance of equipment and operational records within Computerized Maintenance Management Systems (CMMS) and other applicable business systems.
• Develop and maintain dashboards, reports, trackers, and data visualization tools using Power BI, SharePoint, Excel, and other business applications to improve operational effectiveness.
• Coordinate laboratory onboarding activities, including equipment readiness, documentation, and operational support requirements.
• Collaborate with vendors, service providers, and internal support teams to coordinate equipment maintenance and other laboratory service activities.
• Review and maintain operational documentation in accordance with applicable Standard Operating Procedures (SOPs), departmental requirements, and established laboratory practices.
• Identify opportunities for process improvement, streamline operational workflows, and participate in cross-functional initiatives to enhance laboratory efficiency.

Qualifications

• Bachelor's degree in Engineering, Information Technology, or a related field with a minimum of 2 years of relevant experience; or a Master's degree in a related discipline.
• Experience in laboratory operations, pharmaceutical research, biotechnology, or a related scientific environment preferred.
• Authorization to work in the country indefinitely without sponsorship, subject to applicable law and company policy.

Additional Information

The position is Full-Time, on-site, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed. Candidates currently living within a commutable distance of West Point, PA are encouraged to apply.

• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.