Lab Operations Engineer

Eurofins PSS Insourcing Solutions; West Point (PA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, dental & vision

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA PSS Insourcing Solutions is seeking a Laboratory Operations Engineer to support process systems in clinical and non-clinical Regulated Bioanalytics laboratories at a client site in West Point, PA. The role involves validating equipment, maintaining automation and data systems, and collaborating with global teams to ensure compliant laboratory operations.

A BS/BA or MS in related fields is required, with authorization to work in the US; mon-fri 8-5, full-time, with comprehensive

Qualifications

• Bachelor degree with minimum 2 years of relevant experience or Master’s in engineering/science
• Authorization to work in the country indefinitely without sponsorship

Responsibilities

• Collaborate with divisional/enterprise Information teams, global infrastructure, and risk/security to ensure compliant laboratory support
• Support lifecycle of GxP equipment including acquisition, installation, maintenance, and retirement
• Apply deep expertise in computer system validation for equipment like liquid handlers, plate readers, and PCR systems
• Maintain service schedules for instrument maintenance and calibration per SOPs
• Coordinate service activities with vendors, service engineers, and facilities staff
• Develop knowledge of laboratory equipment such as liquid handlers, plate washers/readers, and PCR
• Serve as system administrator for equipment applications including temperature monitoring systems and alarm handling
• Collaborate with lab ops staff for process improvement and cross-site support
• Promote a culture of continuous improvement in routine operations
• Assist in developing reporting, analytics, and visualization for clinical operations and admin processes
• Ensure automation systems are maintained in a validated state per GxP requirements
• Review documents, preventive maintenance, and SOPs for compliance
• Enhance LAMP infrastructure for PM tracking within the client’s department
• Provide compliance support by recording PM/CM in electronic logbook
• Oversee outsourced pipette calibration and generate out-of-calibration reports
• Perform Hamilton verification after PM/CM and log results
• Use technical knowledge to ensure efficient operation of automated systems
• Participate in compliance audits and training
• Provide client services support for lab applications

Skills

GLP/GMP experience

Validation activities

Interpersonal skills

Organization & multitasking

Communication skills

SOP adherence

Regulatory/compliance

Root Cause Analysis

Education

Bachelor's degree in science/engineering

Master’s degree in engineering or IT

Tools

Hamilton verification

Electronic lab logbook

LAMP infrastructure

Job description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

We have an exciting opportunity for a Laboratory Operations Engineer to join a growing team at a PSS Client site. The Laboratory Operations Engineer will be responsible for supporting process systems in clinical and non-clinical Regulated Bioanalytics laboratories. This position may provide direct support to automation asset maintenance, system security, data management, obsolescence initiatives and all SDLC and Compliance needs.

• • Collaborate with divisional/enterprise Information teams, global infrastructure, and risk/security organizations to ensure compliant laboratory support of regulated bioanalytical laboratory programs
  • Support the lifecycle of GxP equipment including the acquisition, installation, maintenance, and retirement phases.
  • Apply deep expertise in the computer system validation process for diverse laboratory equipment such as automated liquid handlers, plate readers, and PCR systems.
  • Maintain service schedules for instrument maintenance, ensuring timely completion of calibration and maintenance activities in accordance with departmental SOPs.
  • Coordinate service activities involving various vendors, service engineers, and facilities staff, fostering strong professional relationships.
  • Develop a working knowledge of laboratory equipment, like liquid handlers, plate washers/readers, and PCR.
  • Serve as system administrator for equipment applications, including temperature monitoring systems, assisting in the management of controlled temperature units and alarm handling.
  • Collaborate with lab ops staff across bioanalytical labs and sites for process improvement, cross-training and cross-site support.
  • Engage in the routine operations supports promoting a culture of continuous improvement.
  • Assist in the development of reporting, analytics and visualization solutions to support local clinical operations and administrative business processes.
• • Ensuring automation systems are maintained in a validated state, as part of an active/ongoing lifecycle management program and in compliance with current GXP requirements.
  • Reviewing documents, preventive maintenance, and Standard Operating Procedures to ensure compliance with GxP Practice and corporate safety requirements.
  • Enhance the existing LAMP infrastructure to track equipment preventative maintenance (PM) within the client’s department.
  • Provide compliance support activities such as entering PM and corrective maintenance services in the electronic laboratory logbook.
  • Oversee outsourced pipette calibration, maintaining records in the electronic logbook. Generate and review out-of-calibration impacts reports, share it with management and take appropriate actions.
  • Perform Hamilton verification after PM/CM, documenting verification in the electronic logbook.
  • Utilize technical knowledge to ensure efficient operation of various automated processing and informational technology systems.
  • Participate in compliance audits and training programs.
  • Providing client services support for business area laboratory applications.

Qualifications

• Minimum of a Bachelor of Science degree needed (with a minimum of 2 years of relevant experience) or a Master’s degree in engineering science, Information Technology or a related field.
• Authorization to work in the country indefinitely without sponsorship.

Required skills

• • Experience in a GLP or GMP laboratory, preferably in a bioanalytical setting.
  • Proven experience in validation activities and associated Quality functions.
  • Demonstrated strong interpersonal skills with the ability to influence others and promote a culture of inclusion, feedback, and empowerment.
  • Highly organized, and multitasking capabilities to manage multiple equipment or system schedules, documents, and maintenance tasks.
  • Strong verbal and written communication skills, with comfort in interacting with diverse on-site and off-site collaborators.
  • Ability to follow Standard Operating Procedures with insight into continuous improvement.
  • Apply general knowledge of company business developed through education or experience.
  • Understand and apply regulatory/ compliance requirements relative to the role.
  • Problem solver/troubleshooter, skilled in Root Cause Analysis (RCA).

Additional Information

Position is full-time, Mon-Fri 8am-5pm. Candidates currently living within a commutable distance of West Point, PA.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.