Laboratory Operations Support Engineer

Eurofins; West Point (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA PSS Insourcing Solutions seeks a Laboratory Operations Support Specialist to bolster day-to-day activities in Discovery and NDS laboratories. You will manage equipment lifecycles, asset records, and compliance, working with cross-functional teams to improve data handling and reporting.

The role emphasizes coordination of onboarding, preventive maintenance, and documentation, with dashboards built in Power BI, SharePoint, and Excel to drive operational efficiency.

Qualifications

• Bachelor's or Master's degree in Engineering, IT, or related field with 2+ years in a relevant environment.
• Experience in laboratory operations, pharmaceutical research, biotechnology, or related scientific field preferred.
• Authorization to work in the country indefinitely without sponsorship, subject to law and policy.

Responsibilities

• Support day-to-day laboratory operations across Discovery and NDS labs to ensure efficient workflows.
• Coordinate equipment lifecycle activities including onboarding, asset tracking, preventive maintenance, and retirement.
• Develop and maintain dashboards and reports using Power BI, SharePoint, and Excel to improve efficiency.
• Assist with audits by compiling equipment, monitoring, and compliance documentation.
• Maintain CMMS and other systems as needed and ensure traceability."
• Collaborate with vendors and internal teams to coordinate maintenance and service activities.

Skills

Laboratory operations

Data management

Education

Bachelor or Master in Engineering/IT or related field

Tools

Power BI

SharePoint

Excel

Job description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

We have an exciting opportunity for a Laboratory Operations Support Specialist to join a growing team at a PSS Client site. This position will support day-to-day operations across Discovery and NDS laboratories, including equipment lifecycle management, asset tracking, compliance documentation, and operational process improvements.

The individual will collaborate with laboratory personnel and cross-functional support teams to resolve operational challenges, maintain accurate records, and develop reporting and data management solutions to enhance laboratory efficiency.

Job Duties Include

• Support day-to-day laboratory operations across Discovery and NDS laboratories to ensure efficient workflows and continuity of laboratory activities.
• Serve as a liaison between laboratory personnel and internal and external support organizations, including facilities, engineering, and IT, to coordinate resources and resolve operational issues.
• Coordinate equipment lifecycle activities, including onboarding, asset tracking, preventive maintenance scheduling, and equipment retirement, as applicable.
• Maintain accurate equipment and asset management records, ensuring proper documentation and traceability throughout the equipment lifecycle.
• Support internal and external audits by compiling and providing equipment, environmental monitoring, and compliance documentation.
• Assist with the migration, organization, and maintenance of equipment and operational records within Computerized Maintenance Management Systems (CMMS) and other applicable business systems.
• Develop and maintain dashboards, reports, trackers, and data visualization tools using Power BI, SharePoint, Excel, and other business applications to improve operational effectiveness.
• Coordinate laboratory onboarding activities, including equipment readiness, documentation, and operational support requirements.
• Collaborate with vendors, service providers, and internal support teams to coordinate equipment maintenance and other laboratory service activities.
• Review and maintain operational documentation in accordance with applicable Standard Operating Procedures (SOPs), departmental requirements, and established laboratory practices.
• Identify opportunities for process improvement, streamline operational workflows, and participate in cross-functional initiatives to enhance laboratory efficiency.

Qualifications

• Bachelor's degree in Engineering, Information Technology, or a related field with a minimum of 2 years of relevant experience; or a Master's degree in a related discipline.
• Experience in laboratory operations, pharmaceutical research, biotechnology, or a related scientific environment preferred.
• Authorization to work in the country indefinitely without sponsorship, subject to applicable law and company policy.

Additional Information

The position is Full-Time, on-site, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed. Candidates currently living within a commutable distance of West Point, PA are encouraged to apply.

• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.