Laboratory Operations Supervisor - 3rd Shift

IDEXX; Greensboro (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Health/Dental benefits

Paid sick time

Paid vacation time

Volunteer paid days off

Job summary

IDEXX is seeking a Laboratory Operations Supervisor to lead a team in our GREENSBORO, NC reference laboratory. The role blends supervision of technicians with hands-on analysis using automated analyzers and diagnostic tools to support animal health.

The position emphasizes coaching, scheduling, and managing workflow to meet quality and turnaround targets, with ongoing opportunities for professional growth in a fast-paced veterinary diagnostics environment.

Qualifications

• Directly supervised 10+ employees in a fast-paced environment.
• Knowledge of human clinical or veterinary testing; operations leadership experience required.
• Knowledge of clinical pathology areas such as Hematology, Chemistry, Urinalysis, Serology, Cytology.
• Strong people leadership skills.
• Experience in a fast-paced, high-volume environment during 3rd shift hours.
• Passion for people leadership and team development.
• Willingness to work full-time with variable business needs.
• Able to meet lab physical requirements (standing, lifting up to 50 lb) and exposure to lab hazards.

Responsibilities

• Serve as Laboratory Supervisor (60%) and Individual Contributor (40%).
• Oversee Laboratory Technicians across clinical departments.
• Coach and develop staff to reach business goals and potential.
• Organize staff schedules, coordinate workflow, monitor costs and metrics.
• Troubleshoot diagnostic analyzers and resolve workflow/tTurnaround time issues.
• Read and release lab results according to SOPs.

Skills

Supervision

Leadership

Clinical testing knowledge

3rd shift experience

People development

Operations management

Quick problem-solving

Job description

As a Laboratory Operations Supervisor at IDEXX, you will be a people leader at one of the largest veterinary diagnostic companies in the world. In this role, you will oversee personnel and work in one of our Diagnostic Reference Labs. You will be a key contributor at one of the largest veterinary diagnostic companies in the world, joining a fast‑paced work environment that encourages teamwork, quality, and offers opportunities for personal growth.

(This is a full-time role with excellent day‑one benefits.)

If you’d like more information about laboratory work at IDEXX before applying, you can explore our Laboratory Careers web page: https://careers.idexx.com/us/en/referencelaboratories

Why This Role Matters

IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it, including this role. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools. The focus on enhancing the lives of people and pets, starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team.

In This Role

• In this role you will serve as both a Laboratory Supervisor (60%) and Individual Contributor (40%).
• As a Lab Supervisor, you will be responsible for overseeing Laboratory Technicians performing work in a variety of clinical departments.
• You will leverage your passion for coaching and developing employees, and helping them reach business goals and their full potential.
• You will organize staff schedules, coordinate workflow, and oversee costs and metrics.
• You will problem‑solve every day, from trouble‑shooting diagnostic analyzers to resolving situational workflow and turnaround time challenges.
• You will be a business leader and a people leader for the lab and the line of business.
• You will bring your passion and enthusiasm for teamwork, success, innovation and excellence to your role, every day.
• As an individual contributor, you will be using automated analyzers, microscopes, and other laboratory diagnostic tools to perform analyses and tests that diagnose animal illnesses, injuries, and diseases in support of veterinarian animal treatment.
• You will be performing diagnostic tests on blood, urine, fecal, or pet biopsy samples that we receive in our lab by the thousands, every day.
• You will be responsible for setting up and running lab tests and reading and releasing results according to SOPs (Standard Operating Procedures).
• You can explore more about our different clinical departments here: https://careers.idexx.com/us/en/referencelaboratories

What You Will Need To Succeed

• You’ve directly supervised 10+ employees in a fast‑paced and/or high‑volume work environment.
• Ideally, you have knowledge of human clinical or veterinary testing and procedures, but operations leadership experience from any industry required.
• You have knowledge of clinical pathology testing areas such as Hematology, Chemistry, Urinalysis, Serology, Cytology, etc.
• You have strong people leadership skills
• You have worked in a fast‑paced, high‑volume environment during the 3rd shift hours
• You are passionate about people leadership.
• You are excited about the opportunity to use your skills and abilities in promoting the health and well‑being of animals.
• You can work a full‑time schedule that may vary slightly based on business needs.
• You are able to meet the physical requirements that go with working in a lab: standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability – close, color, depth perception, and ability to adjust focus.
• This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals.

What You Can Expect From Us

• Salary targeting $70,000 per year with some flexibility depending on years and depth of experience.
• Opportunity for annual cash bonus
• Opportunity for performance‑based annual merit increase
• Health/Dental Benefits Day - One
• Paid sick time, and paid vacation time
• Additional benefits include, but are not limited to financial support, mental health resources, volunteer paid days off, and much more!

Schedule

• This is a full time, 40hr per week, 3rd Shift position
• The schedule for this position is: Monday Night - Friday Night
• The hours for this overnight position are: Midnight - 8:30am
• There will be a Saturday rotation each month where you will work your normal hours. If you have a Saturday rotation, you will be off one night during the week.
• The shifts and hours may vary depending on business needs
• Reliable and dependable attendance is an essential function of the position
• Adherence to attendance‑related policies and expectations is critical to this position

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Knowing our work makes a meaningful impact on the health and well‑being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign‑born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role.

In this Laboratory Operations Supervisor role, you will work on site in our GREENSBORO, NC lab.