Laboratory Operations Executive Leader

Natera; San Francisco (CA); On-site; USD 202,000 - 253,000; Full time

Job summary

Natera in San Francisco, CA, seeks a Senior Director of Laboratory Operations to lead all laboratory and clinical operations. You will drive policies, ensure quality, manage production, and oversee equipment qualification, training, and process improvements.

The role requires strong regulatory knowledge and a track record in high‑volume, high‑complexity labs. Lead teams, manage resources and PHI privacy training, and align operations with strategic goals, reporting to senior leadership.

Qualifications

• BS/BA (or equivalent) in a biological science, similar field of study, or equivalent. MS is preferred.
• California licensed Clinical Lab Scientist or CGMBS preferred.
• 10+ years of experience in laboratory administration or related field.
• 5+ years of management & leadership experience.
• 5+ years of high-complexity-testing, high volume lab operations.

Responsibilities

• Develop policies, procedures, and performance standards to ensure efficiency and quality.
• Ensure efficient and customer-friendly service.
• Oversee all clinical and technical functions of laboratory, including day-to-day production, equipment and reagent qualification, and training.
• Lead trouble-shooting teams to address urgent issues.
• Ensure resources to match demand and projections for laboratory operations.
• Maintain and expand laboratory infrastructure, including personnel, equipment, and inventory.
• Lead process improvements throughout the laboratory.
• Operationalize and implement new product launches.
• Maintain timeliness for patient testing turnaround times.

Skills

Lean Six Sigma

Regulatory knowledge

Analytical skills

Process improvement

Troubleshooting

Communication skills

Interpersonal skills

Education

BS/BA in biological science

MS preferred

California CLS or CGMBS preferred

Tools

Excel

Job description

Natera in San Francisco, CA, seeks a Senior Director of Laboratory Operations to lead all laboratory and clinical operations. You will drive policies, ensure quality, manage production, and oversee equipment qualification, training, and process improvements.

The role requires strong regulatory knowledge and a track record in high‑volume, high‑complexity labs. Lead teams, manage resources and PHI privacy training, and align operations with strategic goals, reporting to senior leadership.