Laboratory Manager

Metric Geo; Fort Worth, Arlington, Dallas (TX, TX, TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Paid time off

Life insurance

Job summary

Metric Geo is seeking an experienced Calibration Lab Manager to oversee a Dallas-based ISO/IEC 17025 accredited calibration laboratory. You will lead calibration professionals, optimize operations, ensure technical accuracy, and drive continuous improvement and growth across services.

You will mentor staff, manage budgets, and collaborate with commercial leadership to identify opportunities for revenue enhancement while maintaining the highest quality and customer satisfaction.

Qualifications

• Strong background in metrology and calibration across multiple disciplines.
• 3+ years of supervisory or management experience in calibration.
• Experience leading laboratory teams and driving operational performance.

Responsibilities

• Oversee daily operations of an ISO/IEC 17025-accredited calibration laboratory, ensuring operational efficiency, technical accuracy and customer satisfaction.
• Lead, mentor and develop a team of Calibration Technicians and Assistant Service Managers.
• Manage laboratory workflow, resource allocation, scheduling and turnaround times.
• Act as the laboratory's technical authority, overseeing calibration methodologies, measurement uncertainty, traceability and quality standards.
• Maintain compliance with ISO/IEC 17025 and other applicable accreditation requirements, including audits, assessments and corrective actions.
• Develop and manage operational budgets, performance metrics and continuous improvement initiatives.
• Collaborate with commercial leadership to identify opportunities for revenue growth, service expansion and improved profitability.
• Serve as a key technical point of contact for customers, resolving complex technical enquiries and maintaining strong relationships.

Skills

Metrology expertise

Leadership

Quality management

Communication

Tools

ERP software

Laboratory Management System

Budgeting tools

Job description

Industry: Metrology | Calibration | Test & Measurement

Metric Geo have been retained by a leading provider of calibration and metrology services to recruit an experienced Calibration Lab Manager based in Dallas, TX.

This is an excellent opportunity to take ownership of an established ISO/IEC 17025-accredited laboratory, overseeing daily operations, leading a team of calibration professionals and driving technical excellence, operational efficiency and business growth.

Key Responsibilities

• Oversee daily operations of an ISO/IEC 17025-accredited calibration laboratory, ensuring operational efficiency, technical accuracy and customer satisfaction.
• Lead, mentor and develop a team of Calibration Technicians and Assistant Service Managers.
• Manage laboratory workflow, resource allocation, scheduling and turnaround times.
• Act as the laboratory's technical authority, overseeing calibration methodologies, measurement uncertainty, traceability and quality standards.
• Maintain compliance with ISO/IEC 17025 and other applicable accreditation requirements, including audits, assessments and corrective actions.
• Develop and manage operational budgets, performance metrics and continuous improvement initiatives.
• Collaborate with commercial leadership to identify opportunities for revenue growth, service expansion and improved profitability.
• Serve as a key technical point of contact for customers, resolving complex technical enquiries and maintaining strong relationships.

Candidate Requirements

• Strong technical background in metrology and calibration, ideally spanning multiple disciplines such as Electrical, Dimensional, Pressure, Temperature, Mass or Torque.
• Minimum 3 years' supervisory or management experience within the calibration industry.
• Demonstrated experience leading laboratory teams, developing technical personnel and managing operational performance.
• Strong working knowledge of ISO/IEC 17025, measurement uncertainty, metrological traceability and laboratory quality management systems.
• Experience supporting accreditation audits, assessments and corrective action processes.
• Commercial awareness, including experience with budgets, financial performance and operational improvement.
• Excellent communication, leadership and problem-solving skills.
• Previous experience within a multi-site or national calibration services organization.
• Experience implementing laboratory management systems or ERP software.
• Exposure to business development, revenue growth or service expansion.
• Relevant metrology certifications, including ASQ CCT, CQE or equivalent qualifications.

What's on Offer

• Opportunity to lead an established, accredited calibration laboratory.
• Significant autonomy and ownership of laboratory operations and technical performance.
• Career development opportunities within a growing national organization.
• Comprehensive benefits package, including medical, dental and vision insurance.
• 401(k) retirement plan with company matching.
• Paid time off, paid holidays and company-paid life insurance.