Calibration Lab Manager: Lead Tech Team & Quality

Accredited Labs; Dallas (TX); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Company-Paid Life Insurance

Paid Time Off

Paid Holidays

Company-Provided Equipment

Relocation Assistance

Job summary

Accredited Labs, a Dallas-based lab network, seeks a Calibration Service Manager to lead a high-performing calibration team and own day-to-day operations. You will serve as the technical authority, drive quality programs, and ensure timely, accurate calibrations across multiple disciplines in a fast-paced environment.

You will partner with Sales and leadership to grow services, manage budgets, and uphold accreditation standards while delivering outstanding customer outcomes.

Qualifications

• 3+ years of supervisory or management experience in calibration.
• Strong grasp of ISO/IEC 17025 and related standards.
• Experience supporting accreditation assessments.
• A background in metrology across multiple disciplines.
• Excellent written and verbal communication with customers.

Responsibilities

• Direct daily lab operations: prioritize workflow, schedule staff, balance throughput and quality.
• Serve as the lab's technical authority on calibration methods, results, and traceability.
• Ensure technicians are trained, competency-assessed, and adhere to quality requirements.
• Maintain ISO/IEC 17025 compliance and oversee audits, nonconformances, CAPA.
• Collaborate with Sales and Branch Manager to grow the business and ROI.
• Build and manage budgets and continuous improvement plans.
• Act as primary technical contact for customers and manage relationships.
• Coordinate recruiting, training, workload planning, and performance reviews.

Skills

Metrology leadership

Supervisory experience

Quality system knowledge

Measurement uncertainty

Customer relationships

Budget management

Technical authority

Strong communication

Education

Metrology certifications (e.g., ASQ CCT, CQE)

ISO/IEC 17025 familiarity

Tools

ERP software

Job description

Accredited Labs, a Dallas-based lab network, seeks a Calibration Service Manager to lead a high-performing calibration team and own day-to-day operations. You will serve as the technical authority, drive quality programs, and ensure timely, accurate calibrations across multiple disciplines in a fast-paced environment.

You will partner with Sales and leadership to grow services, manage budgets, and uphold accreditation standards while delivering outstanding customer outcomes.