Laboratory Clerk — Frontline Lab Support & Coordination

wvumedicine; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

SRMC Summersville Regional Medical Center is seeking a Laboratory Clerical Assistant to support testing workflow, manage orders, and communicate results. This role involves handling patient and physician orders, answering calls, routing to the correct department, and assisting the phlebotomy team in STAT/now collections.

You will operate HIS/LIS systems, prepare reports, fax results, and maintain supplies while ensuring confidentiality and adherence to safety policies in a high‑stress lab

Qualifications

• High school graduate or equivalent required.
• Ability to handle confidential information.
• Good reading/writing and communication skills.
• Basic knowledge of medical terminology.
• Proficient keyboarding and computer skills.

Responsibilities

• Process and order patient/physician orders per procedure manual.
• Answer phones in a friendly, caring manner and route calls appropriately.
• Communicate with satellite labs and drawing stations about orders and requirements.
• Train and guide new associates of the laboratory.
• Direct phlebotomy team for STAT/now collections.
• Operate HIS and LIS systems per manual.
• Prepare, sort, and deliver patient reports to physician offices; fax reports.
• Notify outpatient results of critical values with Read Back as required.
• Receive specimens into Lab Computer System and deliver to appropriate departments.
• Inventory and order office and computer supplies.
• Order tests for in and outpatients per orders.
• Communicate report status with nursing units.
• Adhere to safety policies and wear protective apparel.

Skills

Confidentiality

Multitasking

Reading comprehension

Communication skills

Task prioritization

Medical terminology

Typing/computer skills

Education

High school diploma or equivalent

Job description

SRMC Summersville Regional Medical Center is seeking a Laboratory Clerical Assistant to support testing workflow, manage orders, and communicate results. This role involves handling patient and physician orders, answering calls, routing to the correct department, and assisting the phlebotomy team in STAT/now collections.

You will operate HIS/LIS systems, prepare reports, fax results, and maintain supplies while ensuring confidentiality and adherence to safety policies in a high‑stress lab