Laboratory Assistant: Phlebotomy & LIS Support

North Country Healthcare; Lancaster (NH); On-site; USD 27,620 - 37,305; Full time

Job summary

North Country Healthcare is seeking a Clinical Laboratory Assistant to support the department in technical and non-technical areas, back up histology, and assist in training phlebotomy staff. This role covers all affiliates in the NH region.

The position requires High School/GED, BLS certification, and at least one year of phlebotomy experience. Excellent customer service and strong LIS/Office software skills are needed.

Qualifications

• High School graduate or GED; Associate degree preferred.
• Must be BLS certified.

Responsibilities

• Maintains standing order file and updates standing order questionnaires.
• Assists in quality improvement projects and follows up on quality concerns.
• Performs service recovery by improving customer care and resolving issues.
• Communicates corrective measures with patients and providers with manager/lead tech.
• Verifies patient identity and labels specimens correctly.
• Collects STAT and Urgent specimens within established time frames.
• Uses LIS, Excel and Word for data entry and documentation.
• Backups Histology lead tech and handles associated charges/logs as needed.
• Trains phlebotomy staff on waived lab procedures.
• Collects 99% of blood and urine samples and accession in LIS.

Education

High School Graduate or GED

Associate Degree preferred

Tools

Laboratory Information System (LIS)

Microsoft Excel

Microsoft Word

Job description

North Country Healthcare is seeking a Clinical Laboratory Assistant to support the department in technical and non-technical areas, back up histology, and assist in training phlebotomy staff. This role covers all affiliates in the NH region.

The position requires High School/GED, BLS certification, and at least one year of phlebotomy experience. Excellent customer service and strong LIS/Office software skills are needed.