Laboratory Assistant I

Tower Health; Reading (Berks County); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Tuition assistance

Generous paid time off

Employee Assistance Program

Job summary

Tower Health’s Reading Hospital Laboratory seeks a Lab Assistant to handle specimen receipt, registration, order entry and labeling in the lab information system. This role requires maintaining accuracy due to direct impact on patient care and working independently to meet deadlines.

The position involves handling calls, filing, and document management, plus instrument maintenance and basic troubleshooting as needed. Strong teamwork and communication are essential.

Qualifications

• High school diploma or GED required.
• Strong analytical and numerical skills.
• Proficient in medical terminology and MS Office.

Responsibilities

• Receive, register, enter orders, and label large volumes of specimens in the appropriate system.
• Resolve specimen submission issues.
• Manage high volumes of phone calls, filing, and distribution of patient information.

Skills

Analytical skills

Customer service

Detail oriented

Multitasking

Microsoft Office

Medical terminology

Excellent communication

Team player

Organizational skills

Phone skills

Education

High School Diploma or GED

Tools

EMR systems

Job description

Job Summary

The Laboratory Assistant:

• Works within compliance and regulatory parameters while completing the receipt, registration, order entry and labeling of a large volumes of specimens in the appropriate computer system.
• Resolves specimen submission issues.
• Manages a large volume of telephone calls, filing and distribution of patient information.
• Maintains logs and scans documents into the electronic medical record.
• Operates and performs regular preventative maintenance and basic troubleshooting on a variety of departmental instruments.
• May require the acquired knowledge of esoteric test requests by physicians and involve order entry and processing of these specimens including assisting with specimen handling at FNA and biopsy procedures.
• Ensures complete accuracy due to the direct impact on patient care.
• Works independently, organizing work to meet established deadlines.

BENEFITS

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

Qualifications

Education Requirements

• High School Diploma - OR - GED

Required Skills

• Analytical Skills
• Collaborative Skills
• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Good Reasoning Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills
• Problem Solving Skills
• Strong Team Player

WHY READING HOSPITAL's LABORATORY?

Reading Hospital's Laboratory is CAP accredited offering specialized testing, lab automation, and state of the art equipment. The lab offers cross training opportunities and the opportunity to be part of cross-function process improvement teams. In Fiscal Year 2023, the lab performed 8.5 million tests (including Chemistry, Cytology, Flow Cytometry, Hematology, Coagulation, Histology, Microbiology, Point of Care Testing, Transfusion Services and Urinalysis), 122,751 Anatomical Pathology tests, and 404,139 combined inpatient & outpatient phlebotomy draws. The department consists of over 200 medical laboratory professionals. Reading's lab offers opportunities for advancement and continued career growth (including career advancement ladders for Phlebotomists and Lab Assistants).

Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.