Laboratory Assistant - Central Processing

Tower Health; West Reading (Berks County); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Generous time off

Tuition assistance

Tower Advance Pay

Employee Assistance Program

Retirement Savings Program

Life Insurance

Job summary

Tower Health is seeking a Laboratory Assistant to support Reading Hospital's laboratory operations. The role focuses on receiving, registering, and labeling specimens, entering orders in the EMR, and resolving submission issues.

You will manage a large volume of calls, maintain logs, and perform routine instrument maintenance to ensure accurate patient results. Attention to detail and strong teamwork are essential as you handle diverse tasks in a fast-paced environment, contributing to

Qualifications

• High School Diploma or GED required.
• Strong analytical and communication skills essential.
• Proficiency with computers and MS Office; familiarity with EMR systems.
• Knowledge of medical terminology and patient data handling.
• Ability to multitask and work as part of a team while meeting deadlines.

Responsibilities

• Process receipt, registration, order entry and labeling of specimens in the computer system.
• Resolve specimen submission issues and manage high volumes of calls and paperwork.
• Maintain logs and scan documents into the EMR.
• Operate and perform basic troubleshooting on departmental instruments.
• Assist with esoteric test requests and specimen handling for procedures like FNA or biopsy.
• Ensure accuracy as it directly impacts patient care.
• Work independently to organize tasks and meet deadlines.

Skills

Analytical Skills

Communication Skills

Detail Oriented

Multitasking

Medical Terminology

Microsoft Office

Multi Line Telephone

Problem Solving

Organizational Skills

Team Player

Education

High School Diploma or GED

Tools

EMR Systems

Laboratory Instruments

Job description

Job Summary

The Laboratory Assistant:

• Works within compliance and regulatory parameters while completing the receipt, registration, order entry and labeling of a large volumes of specimens in the appropriate computer system.
• Resolves specimen submission issues.
• Manages a large volume of telephone calls, filing and distribution of patient information.
• Maintains logs and scans documents into the electronic medical record.
• Operates and performs regular preventative maintenance and basic troubleshooting on a variety of departmental instruments.
• May require the acquired knowledge of esoteric test requests by physicians and involve order entry and processing of these specimens including assisting with specimen handling at FNA and biopsy procedures.
• Ensures complete accuracy due to the direct impact on patient care.
• Works independently, organizing work to meet established deadlines.

#READ

BENEFITS

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

Qualifications

Education Requirements

• High School Diploma - OR - GED

Required Skills

• Analytical Skills
• Collaborative Skills
• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Good Reasoning Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills
• Problem Solving Skills
• Strong Team Player

WHY READING HOSPITAL's LABORATORY?

Reading Hospital's Laboratory is CAP accredited offering specialized testing, lab automation, and state of the art equipment. The lab offers cross training opportunities and the opportunity to be part of cross-function process improvement teams. In Fiscal Year 2023, the lab performed 8.5 million tests (including Chemistry, Cytology, Flow Cytometry, Hematology, Coagulation, Histology, Microbiology, Point of Care Testing, Transfusion Services and Urinalysis), 122,751 Anatomical Pathology tests, and 404,139 combined inpatient & outpatient phlebotomy draws. The department consists of over 200 medical laboratory professionals. Reading's lab offers opportunities for advancement and continued career growth (including career advancement ladders for Phlebotomists and Lab Assistants).

Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.