Labor Relations & Workforce Strategy Lead

DocGo; Berlin Township (NJ); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Medical, Dental, Vision with company?

Paid Time Off

401(k)

Job summary

DocGo is seeking a Senior Manager, Workforce & Labor Relations to partner with Transport Operations leadership across markets. You will guide employee engagement, labor relations strategy, and leadership development while aligning workforce initiatives with operational goals.

Travel 40-60% to New York, New Jersey, Pennsylvania, and other markets; lead advisory efforts, manage union relationships, and evolve practices that improve retention, trust, and performance within a growing healthcare

Qualifications

• Bachelor's degree in human resources, labor relations, business administration, industrial relations, or related field.
• 7+ years of progressive experience in employee relations, labor relations, operations leadership, organizational development, or workforce strategy.
• Experience supporting multi-site or multi-state operations.
• Experience advising senior operational leaders on complex workforce matters.
• Experience working in unionized environments, including grievance administration, labor-management meetings, or collective bargaining preparation.
• Strong knowledge of employment laws, labor relations principles, and leadership development.
• Excellent facilitation, communication, negotiation, and relationship-building skills.

Responsibilities

• Serve as the primary workforce relations advisor to Transport Operations leadership across assigned markets.
• Partner with operational leaders to identify workforce challenges, organizational risks, and opportunities to improve the employee experience.
• Coach leaders through complex workplace situations, performance conversations, conflict resolution, employee engagement, and organizational change.
• Promote consistent leadership practices and reinforce company values throughout the organization.
• Collaborate with the People department and other corporate partners to ensure workplace matters are addressed appropriately and consistently.
• Develop proactive labor relations strategies that strengthen management readiness and improve labor-management relationships.

Skills

Labor relations

Employee relations

Operations leadership

Workforce strategy

Union experience

Communication

Negotiation

Facilitation

Education

Bachelor's degree in HR, Labor Relations, Business Admin, Industrial Relations, Organizational Development, or related field

Job description

DocGo is seeking a Senior Manager, Workforce & Labor Relations to partner with Transport Operations leadership across markets. You will guide employee engagement, labor relations strategy, and leadership development while aligning workforce initiatives with operational goals.

Travel 40-60% to New York, New Jersey, Pennsylvania, and other markets; lead advisory efforts, manage union relationships, and evolve practices that improve retention, trust, and performance within a growing healthcare