Labor Relations Manager

Jobtailor; Baltimore (MD); On-site; USD 85,000 - 125,000; Full time

Job summary

Jobtailor in Baltimore, MD seeks a Labor Relations professional to lead the administration, interpretation, and communication of the collective bargaining agreement. You will act as a key liaison between HR, leadership and union representatives to foster collaboration and workforce stability.

You will guide contract language, manage grievances, and support negotiations with data-driven analysis, while ensuring compliance with NLRA, FLSA, FMLA, and EEO.

Qualifications

• Bachelor's degree in HR, Labor Relations, Business, or related field.
• Minimum of 5 years HR experience with at least 3 years in labor/employee relations in a unionized environment.
• Strong knowledge of labor law, grievance procedures, and collective bargaining.
• Demonstrated experience advising leaders and resolving complex workplace issues.
• Excellent communication, negotiation, and conflict resolution skills.
• On-site availability for addressing labor relations issues.

Responsibilities

• Serve as the main liaison between HR, leadership and union representatives.
• Lead administration, interpretation, and communication of the collective bargaining agreement.
• Develop and implement labor relations strategies supporting goals and employee experience.
• Provide guidance on contract language, grievance handling, discipline, and performance management.
• Manage the full grievance process including investigation, documentation, and resolution recommendations.
• Represent the company in grievance hearings, mediations, and arbitrations as needed.
• Coach supervisors on contract-compliant policy application and corrective actions.
• Support preparation for contract negotiations with data analysis, costing, proposals, and strategy.
• Ensure compliance with federal and state labor laws (NLRA, FLSA, FMLA, EEO).
• Partner with Legal and HR to mitigate risk and maintain documentation standards.
• Support initiatives strengthening communication, trust, and engagement across the unionized workforce.
• Mentor Labor Relations staff to build capability and bench strength.

Skills

Labor law knowledge

Grievance procedures

Collective bargaining

Communication skills

Negotiation

Conflict resolution

Leadership advisory

Education

Bachelor's degree in Human Resources, Labor Relations, Business, or a related field

Job description

• Serve as the main liaison between MRAS HR team, leadership and union representatives, fostering a collaborative, transparent, and productive labor management relationship.
• Lead the administration, interpretation, and communication of the collective bargaining agreement.
• Develop and implement labor relations strategies that support operational goals, workforce stability, and a positive employee experience.
• Provide guidance to leaders on contract language, grievance handling, discipline, and performance management.
• Manage the full grievance process, including investigation, documentation, meetings, and resolution recommendations.
• Represent the company in grievance hearings, mediations, and arbitrations as needed.
• Coach supervisors and managers on consistent, contract compliant application of policies and corrective actions.
• Support preparation for contract negotiations, including data analysis, costing, proposals, and strategy development.
• Ensure compliance with federal and state labor laws (NLRA, FLSA, FMLA, EEO, etc.).
• Partner with Legal and HR to mitigate risk and maintain documentation standards.
• Support initiatives that strengthen communication, trust, and engagement across the unionized workforce.
• Mentor, coach, and develop Labor Relations staff to build capability, consistency, and bench strength.

Requirements

• Bachelor's degree in Human Resources, Labor Relations, Business, or a related field
• Minimum of 5 years of Human Resources experience, including at least 3 years of labor relations or employee relations experience in a unionized environment
• Strong knowledge of labor law, grievance procedures, and collective bargaining
• Demonstrated experience advising leaders and resolving complex workplace issues
• Excellent communication, negotiation, and conflict resolution skills
• Ability to be on site any shift as required to address labor relations issues