Employee and Labor Relations Manager

1199seiubenefits; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

A labor relations organization in New York seeks an experienced Labor Relations Specialist to manage employee inquiries, resolve disputes, and facilitate conflict resolution. The ideal candidate will have a Bachelor’s degree and at least five years of relevant experience, with a strong grasp of labor relations principles. Responsibilities include investigating grievances, collaborating with HR, and ensuring compliance with regulations. This role demands strong communication skills, analytical abilities, and the capacity to handle sensitive information confidentially.

Qualifications

• 5+ years of experience in Employee and/or Labor Relations.
• Prior experience in a union setting preferred.
• Confidentiality must be maintained.

Responsibilities

• Manage the disciplinary action process according to policies.
• Investigate and evaluate union complaints.
• Facilitate Labor Relations meetings.

Skills

Advanced oral communication

Problem-solving skills

Interpersonal skills

Analytical skills

Multi-tasking ability

Education

Bachelor’s degree in Business, Industrial Relations or Human Resources

Tools

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Responsibilities

• Answer Employee and Labor Relations (ER/LR) inquiries, and provide information requiring comprehensive knowledge of the Collective Bargaining Agreement (CBA) and Fund policies, procedures and operations; provide information as appropriate to knowledge base and level of issue
• Provide management and staff with coaching/counseling necessary to assist them in resolving personnel matters
• Recommend strategies, goals and objectives for both collective bargaining and management staff
• Mediate conflict between management and staff to reconcile differences
• Investigate and evaluate union complaints to determine viability before leading the fact-finding process and investigations of employee grievances and issues
• Manage the disciplinary action process in accordance with Fund policies and procedures
• Collaborate with HR Assistant Director in managing realignments, reviewing reclassification requests, and handling departmental personnel requests, etc.
• Co-facilitate workshops that fall within Employee relations including but not limited to policies and procedures
• Collaborate with HR Leadership team on Special Projects –Contract Negotiations, Process Improvement, Production Standards, Revision of Policies and Procedures
• Interpret Collective Bargaining Agreement provisions; investigate and provide information for grievance proceedings arbitration and hearings
• Manage the confidential investigations of employee complaints by researching and providing relevant information
• Review and finalize written materials including reports, memos, and correspondences for accuracy and completeness
• Facilitate Labor Relations meetings; collaborate with department leaders in Labor Management Meetings to ensure resolution of items discussed
• Resolve escalated issues such as employee complaints, harassment allegations, discrimination allegations, and situations involving interpersonal conflict in the workplace
• Follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) requirements and regulations
• Perform additional duties as assigned by Management

Qualifications

• Bachelor’s degree in Business, Industrial Relations or Human Resources or equivalent work experience required
• Minimum five (5) years working experience in Employee and/or Labor Relations required; prior experience in a union setting preferred
• Basic skills in Microsoft Word, Outlook, and PowerPoint preferred
• Knowledge of labor relations principles and practices
• Advanced oral, listening, presentation and written communication skills required
• Must be able to work within and maintain the confidentiality required of the organization and the Human Resources Department
• Excellent interpersonal skills with the ability to maintain effective working relationships with union officials, employees, and management
• Excellent analytical and problem-solving skills with the ability to assist with investigations from initial complaint to resolution
• Ability to prioritize and multitask effectively in a fast paced, confidential environment with competing priorities