Labor & Delivery Unit Secretary — Patient Experience

Baptist Health; Little Rock (AR); On-site; USD 29,000 - 33,000; Full time

Job summary

Baptist Health in Little Rock, AR is seeking a Unit Customer Service Specialist / Secretary for the Labor & Delivery department. The role carries day shifts and involves performing a range of secretarial and administrative tasks to keep the nursing unit running smoothly and to support patient satisfaction through clear communication and organized operations.

Primary requirements include a high school diploma, CPR certification within 60 days, and fluency in English.

Qualifications

• Demonstrates knowledge of medical terminology, self-motivation, and sound judgment in handling patient and visitor inquiries.
• Possesses strong concentration skills, efficiently prioritizing tasks, adapting to change, and multitasking while performing duties quickly and accurately.

Responsibilities

• Performs a variety of secretarial and administrative duties to ensure smooth and efficient functioning of the assigned nursing unit.
• Supports patient satisfaction and effective communication through organized unit operations.

Skills

Medical terminology

Self-motivation

Sound judgment

Multitasking

Education

High school diploma or equivalent

Job description

Baptist Health in Little Rock, AR is seeking a Unit Customer Service Specialist / Secretary for the Labor & Delivery department. The role carries day shifts and involves performing a range of secretarial and administrative tasks to keep the nursing unit running smoothly and to support patient satisfaction through clear communication and organized operations.

Primary requirements include a high school diploma, CPR certification within 60 days, and fluency in English.