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Baptist Health - Coronary Care Unit in Little Rock seeks a Unit Customer Service Specialist to perform secretarial and administrative duties, ensuring smooth unit operations and strong patient satisfaction. Night shift hours 18:30–07:00, part-time, with CPR due within 60 days of hire and English fluency required.
Preferred candidates have data entry experience and familiarity with common computer programs. This role emphasizes accurate record-keeping and responsive communication within a busy
BHMC-Little Rock
Clerical
Part Time
Department: Coronary Care Unit
Shift: Night
Working Hours: 1830 - 0700
Summary:
The Unit Customer Service Specialist / Secretary is responsible for performing a variety of secretarial and administrative duties to ensure the smooth and efficient functioning of the assigned nursing unit. This role focuses on patient satisfaction, efficient communication, and maintaining organized unit operations.
Other information:
1. Required: High school diploma or equivalent. CPR certification within the first 60 days of employment. Fluent in English. Willing to work flexible hours.
2. Preferred: Data entry experience and some knowledge of computer programs.
3. Skills and Knowledge: Demonstrates knowledge of medical terminology, self-motivation, and sound judgment in handling patient and visitor inquiries. Possesses strong concentration skills, efficiently prioritizing tasks, adapting to change, and multitasking while performing duties quickly and accurately.
This job will be authorized48.00 hours bi-weekly.
Department: Coronary Care UnitShift: NightWorking Hours: 1830 - 0700Summary:The Unit Customer Service Specialist / Secretary is responsible for performing a variety of secretarial and administrative duties to ensure the smooth and efficient functioning of the assigned nursing unit. This role focuses on patient and visitor inquiries. This job will be authorized48.00 hours bi-weekly.
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