Lab Test Technician

Broad-Ocean Motor; Town of Texas (WI); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k) retirement plan with company match

Health, dental, and vision insurance

Paid time off - Vacation, Sick and Holidays

Job summary

EmergencyMD is looking for a Lab Test Technician based in the United States, specifically in Wisconsin. The candidate will support customers with HVAC systems through troubleshooting, diagnosis, and on-site assistance.

The ideal candidate will have experience in HVAC, relevant technical skills, and excellent communication abilities. Benefits include health insurance, 401(k), and paid time off. Travel is required as part of the role.

Qualifications

• 2 to 5 years of relevant HVAC or tech service experience.
• Able to operate electrical measurement tools.
• Good computer and Microsoft Office skills.

Responsibilities

• Provide on-site and remote technical support.
• Establish working relationships with customers.
• Resolve manufacturing and quality issues.
• Communicate technical information clearly.

Skills

Electrical measurement tools

Lab testing experience

Microsoft Office proficiency

Good communication skills

Troubleshooting complex systems

Education

High school diploma or GED

Associate's degree in a STEM major

Tools

Multi-meter

Oscilloscope

Mechanical test equipment

Job description

Lab Test Technician

Salary Range: 65,000-75,000, Based on background and qualifications.

About Us

We are a leading manufacturer of high-quality HVAC motors, delivering innovative and energy-efficient solutions to our global clients. With a strong focus on technology and customer satisfaction, we are seeking a Lab Test Technician to join our team and provide exceptional support to our clients and internal teams.

Position Overview

The Lab Test Technician will serve as the primary technical resource for customers, distributors, and internal sales teams. You will troubleshoot, diagnose, and resolve technical issues related to HVAC motors and systems, provide product recommendations, and ensure our clients receive top-tier technical assistance.

Duties and Responsibilities

• Provide on-site (50% travel) and remote engineering design and technical support to assigned customer base.
• Able to travel to visit assigned customers on a regular and occasional short notice basis.
• When not traveling, will report daily to our location in Waller, Texas.
• Establish professional working relationships with key customer personnel in Quality Control, Engineering and Purchasing departments.
• Resolve product, manufacturing, and quality issues for assigned customers.
• Clearly communicate all technical information to North American and China based colleagues.
• Review technical documents such as lab test reports, prints, engineering specifications, PPAP/PAPSO files and make improvements if necessary.
• Host project review meetings with colleagues and customers. Then follow up with action items until their closure.
• Test, analyze, identify issues, generate reports, and repair electric motor product failures.

Requirements

• High school diploma or GED with 2 to 5 years of relevant HVAC or tech service experience, or an associate's degree in a STEM major with 1 year work experience, preferably in HVAC.
• Previous use of electrical measurement tools preferred, power measurement, multi-meter, and oscilloscope.
• Lab testing experience preferred.
• Self-starter, well-organized, attention to detail, and able to work independently in a rapid paced environment.
• Able to relate to all levels of both customer production facilities and 3PL warehouse organizations.
• Motor manufacturing and applications, and HVAC application experiences are big pluses.
• Able to use mechanical test equipment and hand tools.
• Good computer skills, proficiency in Microsoft Office and general PC operations.
• Willing and able to perform physical work, i.e., lifting, bending, handling and testing motors up to 20 lbs., walking through plants and warehouses, etc.
• Flexible schedule to allow after business hour work as needed.
• Good driving record and credit.
• Excellent verbal and written communication skills. Able to work effectively with different cultures.
• Prior experience involving complex test issues & systems; Ability to troubleshoot and find root cause independently.
• Proficient in reading and interpreting technical drawings, schematics, and specifications.
• Exceptional communication and interpersonal skills with the ability to explain technical concepts to non-technical audiences.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Travel is required, by car or air, to visit customer locations.

Benefits

• 401(k) retirement plan with company match.
• Comprehensive health, dental, and vision insurance.
• Short Term Disability, Long Term Disability and Life insurance coverage.
• Flexible spending account options.
• Paid time off - Vacation, Sick and Company Paid Holidays.

Equal Employment Opportunity Statement

Broad-Ocean Motor, LLC and Broad Ocean Technologies, LLC are Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.