Lab Technician - Engineer

Diverse Lynx; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in technology seeks a Lab Technician to support engineers with the validation of Mac hardware. This on-site position requires strong troubleshooting skills and attention to detail, as you'll be handling, maintaining, and documenting testing equipment and processes. Ideal candidates should be comfortable lifting heavy items and have a collaborative approach to problem-solving in a fast-paced environment. Join us in Austin for a critical role in our innovative team.

Qualifications

• Must lift up to 50 lbs.
• Available on-site 5 days a week during standard hours.
• Ability to travel between lab locations.

Responsibilities

• Perform validation on Mac hardware and maintain lab spaces.
• Assist engineers with hardware setup and troubleshooting.
• Document test processes and equipment management.

Skills

Knowledge of Mac hardware

Troubleshooting skills

Using Terminal and bash

Attention to detail

Time-management skills

Communication skills

Ability to multitask

Job description

Lab Technician
• We need 1 individual to serve as manual lab technicians for the team, and work alongside engineers to perform validation on Mac hardware on 100’s of units at a time. The lab technicians will be responsible for unboxing, racking, cabling, scanning, inventory management, lab maintenance, SW/FW updating and assisting with experiments.

Key Benefits
• Doing the manual heavy lifted required by racking and maintaining 100’s of Mac NPI hardware and test devices
• Assist the team’s engineers with their requests for regression or additional data
• Keep track of 100’s of devices under test and peripherals
• Setup hardware and perform regular software updates to hardware under test

In Scope
• 100% on-site role with no option for remote work. Must be on-site during working hours to support engineers as needed and to execute tests
• Unboxing and racking on up to several dozen DUTs, peripherals, and other units of test on a daily basis
• Manually preparing hardware to be tested via automated frameworks by first placing, cabling, configuring, and scanning test devices and equipment
• Tearing down racks in a quick and efficient manner to allow for rack space to be used by other projects
• Be available on-site in the labs for troubleshooting issues and assisting engineers when problems arise
• Maintain lab test equipment and infrastructure as requested by the team
• Prioritizing tasks and communicating to team members to identify correct order of tasks. Must alert team members with ample notice if unable to complete assigned tasks on-time
• Categorize and keep track of test peripherals in the lab using internal tools
• On-going documentation of test processes for future reference
• Working on manual tasks required for maintaining or setting up new lab spaces

Skills
• Knowledge of Mac hardware
• Strong troubleshooting skills
• High level of comfort using Terminal and bash
• Strong attention to detail
• Strong time-management skills
• Strong communication skills
• Ability to multitask and deliver results under competing priorities

Must-haves for Lab Technician
• Expected to be able to pick up items up to 50 lbs.
• Expected to be available during standard working hours, and, potentially frequently longer working days and/or weekends, if the role demands it.
• Expected to be available on-site 5 days a week.
• Able to quickly travel between different buildings to support labs in different locations.

Preferred for Lab Technician
• Proficiency in Python

Timezone
• Austin location and expected to work in office and lab - 5 days a week - 9AM to 6PM

Equipment
• - None Required (we provide everything)

Success Criteria/Definition of Done
• Critical feedback is accepted and changes are made to improve if needed
• All requests in the queue are performed in a timely manner within defined deadlines.
• Clear and timely communication with the team
• Requests for support from the team are handled in a timely basis, and correctly (based on any available instructions and atte ntion to detail)




Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.