Lab Support Technician - Scenic Family Med (Full Time, Weekdays)

Mercy Co; Springfield (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Mercy is seeking a Laboratory Support Technician (LST II) in Springfield, MO to assist the provider care team with reports, data and scheduling in the laboratory. The role emphasizes precise specimen handling, timely support, and HIPAA-compliant practices as part of Mercy’s service standards.

Qualifications include a high school diploma or GED, and experience in a clinical laboratory is preferred. Educational preference includes chemistry/biology coursework.

Qualifications

• Education: High school diploma or GED or in a healthcare career program.
• Preferred: College-level chemistry or biology courses.
• Experience: Previous experience in a clinical laboratory.

Responsibilities

• Support reports, data and scheduling for the laboratory.
• Provide accurate, timely laboratory support and ensure HIPAA confidentiality.
• Demonstrate excellent customer service with Mercy Signature Service Standards.

Skills

Customer service

Attention to detail

Education

High school diploma or GED

College-level chemistry/biology courses

Job description

Find your calling at Mercy!

The Laboratory Support Technician (LST II) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for accurate, timely and effective provision of laboratory support mechanisms. The LST II will be required to exhibit excellent customer service skills in line with the Mercy Signature Service Standards with all customer interactions. The LST II is responsible for the skillful acquisition of all required types of specimens, As required, for laboratory testing utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Qualifications:

Education: High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum.

Other:

• Successful completion of probationary period.
• No active disciplinary actions or active performance improvement plans.

Preferred Qualifications:

Education: College level Chemistry, Biology or other Science courses.

Experience: Previous experience in a clinical laboratory.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.