Lab Support Technician II (Non-Exempt)

Mercy Co; Joplin, Northern (MO, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Mercy is seeking a Laboratory Support Technician (LST II) to join the provider care team. You will support reports, data and scheduling within the laboratory, ensuring accuracy, timeliness and excellent customer service in line with Mercy Signature Service Standards.

Responsibilities include specimen collection support and adherence to HIPAA and lab policies. The role requires a high school diploma and about six months of phlebotomy or clinical lab experience.

Qualifications

• High school diploma or equivalent required.
• 6 months phlebotomy or clinical laboratory experience or completed clinical training program.
• Satisfactorily complete facility competencies for advancement.

Responsibilities

• Provide accurate, timely laborato ry support for reports, data and scheduling.
• Exhibit excellent customer service aligned with Mercy standards.
• Observe HIPAA confidentiality and lab policies.

Skills

Phlebotomy

Clinical laboratory experience

Customer service

Education

High school diploma or equivalent

Job description

Find your calling at Mercy!

The Laboratory Support Technician (LST II) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for accurate, timely and effective provision of laboratory support mechanisms. The LST II will be required to exhibit excellent customer service skills in line with the Mercy Signature Service Standards with all customer interactions. The LST II is responsible for the skillful acquisition of all required types of specimens, As required, for laboratory testing utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Minimum Qualifications

• Education: High school diploma or equivalent required.
• Experience: 6 months phlebotomy or clinical laboratory experience of successful completion of a clinical training program.
• Other: The LST II position must: satisfactorily complete the specific facility competencies, including but not limited to checklist, written examination, management observation, etc., to be eligible for advancement to the next higher job description.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.