Lab Support Tech

Clearway Health; Boston (MA); On-site; USD 28,000 - 41,000; Part time

Job summary

Clearway Health in Boston, MA, is seeking a Lab Support Tech to join our Pathology Lab on a part-time schedule. Under supervision of the Laboratory Support Services Supervisor, you will provide quality customer-oriented laboratory services, including specimen procurement, processing, and related procedures.

The role emphasizes accurate documentation, coordination with clinical staff and pathologists, and training of junior technicians.

Qualifications

• High School Diploma required.
• Experience in laboratory and specimen processing preferred (1 year).
• Willingness to follow lab policies and procedures.

Responsibilities

• Understand study protocols and process specimens.
• Prepare workstation with essential supplies for processing.
• Receive and verify identification of specimens per policies.
• Label specimens per policies.
• Distribute specimens to lab sections within defined timeframes.
• Centrifuge, aliquot, and follow special handling instructions.
• Process and store specimens for reference laboratories.
• Monitor temperatures and perform routine equipment maintenance.

Skills

Communication skills

Customer service

Education

High School Diploma

Job description

Welcome to Clearway Health - a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed – and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees, clients and their patients. We welcome you to follow us on LinkedIn where you can also learn more about our company, culture, people, and careers.

POSITION SUMMARY

Under the general supervision of the Laboratory Support Services Supervisor, the LST is responsible for providing quality customer oriented laboratory services including specimen procurement, specimen processing and related specialized procedures, and service to effectively communicate information to users of the Laboratory Services in order to ensure the department is able to operate efficiently and to successfully fulfill its mission. LSTs also provide training and guidance to less experienced laboratory support technicians.

The Lab Support Technician bridges the gap between clinical staff and pathologists. They process incoming surgical and biological specimens, manage laboratory equipment, and maintain meticulous records. Their duties ensure pathologists have correctly prepared samples and clinical data to diagnose diseases and conditions accurately

Position : Lab Support Tech

Department : Pathology Lab

Schedule : Part Time

ESSENTIAL DUTIES & RESPONSIBILITIES

Specimen Processing

• Understands study protocols and processes specimens accordingly.
• Prepares the workstation with all essential supplies to ensure smooth processing of specimens.
• Receives and verifies identification of specimens according to laboratory policies and procedures.
• Labels specimens according to laboratory policies and procedures.
• Distributes specimens to appropriate lab sections with in specific time frames.
• Centrifuges and aliquots specimens, and follows all special handling instructions.
• Processes, prepares, and stores specimens for send out to reference laboratories.
• Processes random and 24 hour urine specimens.
• Monitors and records daily temperatures and performs scheduled maintenance of equipment.

Customer Service and Communication

• Communicates and cooperates to improve patient services and the quality of each patient’s experience.
• Demonstrates excellent communication skills with patients, staff members, and phone customers.
• Establishes positive, professional relationships with coworkers and managers to enhance the efficient operation of the department.
• Delivers reports in a timely fashion.
• Respects and follows BMC’s rules of confidentiality.
• Consistently follows through and conveys accurate information .
• Answers the telephone according to department policy and procedure.
• Completes all appropriate logs for documentation and troubleshooting, and communicates to supervisor.
• Incorporates Medical Center Values into all undertakings.

JOB REQUIREMENTS

EDUCATION

• High School Diploma.

EXPERIENCE

• One year of Laboratory and specimen processing experience is preferred.