Lab Support Specialist - Phlebotomy & Patient Care

Norman Regional; Norman (OK); On-site; USD 23,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Tuition reimbursement

Scholarship opportunities

Retirement plans

Free parking

Opportunities for advancement

Job summary

Norman Regional is seeking a detail-oriented phlebotomist to support a fast-paced laboratory. You will perform admission interviews, collect specimens, and ensure Medicare/insurance requirements are met during registration.

You will respond to patient inquiries, handle blood draws, urine collection, ECGs and INR testing, and assist in the lab while maintaining regulatory knowledge. Qualifications include a high school diploma or GED, knowledge of medical terminology, and at least 3 months of

Qualifications

• High school education or equivalent GED.
• Requires some knowledge of medical terminology.
• Skill in use of computers including word processing.
• Requires three months customer service experience.
• Requires experience as a phlebotomist; substitution allowed with customer service.
• Phlebotomy certificate must include a minimum of 32 hours of clinical rotation.

Responsibilities

• Performs admission interview process at Laboratory Outreach Service Centers or uses information provided at specimen collection.
• Ensures all Medicare, insurance and managed care requirements are met prior to registration.
• Responds to inquiries regarding patients.
• Obtains blood specimens (on or off site) following established procedures.
• Obtains specimens requiring special collection procedures.
• Performs diagnostic electrocardiogram on outpatients and INR QC/testing.
• Urine collection and processing; specimen collections as needed.
• Assists in the laboratory area and serves as a resource for Laboratory information.
• Maintains up-to-date knowledge of insurance regulations and Medicare requirements.

Skills

Customer service

Phlebotomy

Computer literacy

Education

High school diploma or GED

Medical terminology knowledge

Clinical Phlebotomy certificate

Job description

Norman Regional is seeking a detail-oriented phlebotomist to support a fast-paced laboratory. You will perform admission interviews, collect specimens, and ensure Medicare/insurance requirements are met during registration.

You will respond to patient inquiries, handle blood draws, urine collection, ECGs and INR testing, and assist in the lab while maintaining regulatory knowledge. Qualifications include a high school diploma or GED, knowledge of medical terminology, and at least 3 months of