Lab Support Services Supervisor

Nebraska Medicine; Omaha (NE); On-site; USD 57,000 - 75,000; Full time

Job summary

Nebraska Medicine seeks a Lab Support Services Supervisor to oversee adherence to policies, staff training, and ensure exceptional patient care. The role demands strong leadership and organizational skills, with a focus on teamwork and individual growth. Candidates should ideally possess a background in clinical laboratory management and relevant experience.

Benefits

Up to $5,000/year in tuition assistance

35% discount at Clarkson College

Career advancement opportunities

Qualifications

• Minimum 4 years experience in clinical laboratory medicine.
• Certification by a recognized agency required for supervising a Phlebotomist.
• Strong interpersonal, leadership, and organizational skills.

Responsibilities

• Ensure adherence to departmental policies and procedures.
• Oversee onboarding and training of new staff.
• Provide guidance on non-routine or escalated issues.

Skills

Leadership

Interpersonal skills

Problem solving

Attention to detail

Teamwork

Education

High school education

Associate's degree or equivalent

Bachelor's degree (preferred)

Tools

Computer experience

Job description

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Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift

First Shift (United States of America)

Shift Details

Full Time

First Shift

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.
  
  

Be part of something extraordinary at Nebraska Medicine!

The Supervisor will ensure adherence to departmental policies and procedures. Oversee the onboarding and training of new staff members. Partner closely with colleagues to serve as knowledge expert, model/mentor and train on technical skills. Provide guidance on non-routine or escalated issues, staff scheduling, competency management, continuing education, performance appraisals and/or disciplinary actions, 1:1 meetings and staff engagement activities.

Required Qualifications

• Minimum of 4 years experience in clinical laboratory medicine including phlebotomy or specimen management experience required.
• High school education required.
• Associate's degree or equivalent combination of education/experience combined (One year of education equals one year of experience) required.
• If supervising a Phlebotomist, certification by a nationally recognized agency within 12 months of hire or transfer date is required.
• Strong interpersonal skills required.
• Ability to demonstrate leadership, planning and organizational skills required.
• Attention to detail, demonstrate initiative, teamwork, collaboration and flexibility required.
• Ability to work independently required.
• Ability to problem solve and exhibit strong judgement skills required.
• Computer experience required.
  
  

Preferred Qualifications

• Bachelor's degree preferred.
• Phlebotomy, Medical Lab Scientist or Medical Lab Technician certification and experience preferred.
• Demonstrated experience and competency with quality improvement, outcome monitoring, and or process development in healthcare preferred.
• Demonstrated experience in data collection, analysis and interpretation preferred.
• Some management or leadership experience preferred.
  
  

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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