Lab Support administrator

HCL Technologies Limited; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

The Senior Systems Analyst position at Sapsf focuses on administering Windows-based laboratory IT systems that support analytical and manufacturing instruments in a GxP-regulated environment. You will lead lifecycle management, from provisioning and imaging to upgrades and validation, ensuring systems remain secure, compliant, and highly available.

You will collaborate with validation teams, lab personnel, and equipment vendors to coordinate software releases and system enhancements while

Qualifications

• 5+ years of IT Infrastructure/System Administration experience.
• 3+ years supporting GxP-regulated systems in pharma/biotech/life sciences.

Responsibilities

• Administer, support, maintain, and troubleshoot Windows-based lab workstations and infrastructure.
• Install and maintain OS, instrument software, middleware, and supporting applications.
• Manage full lifecycle: provisioning, imaging, deployments, upgrades, migrations, validation support, decommissioning.
• Troubleshoot hardware/software for instrument workstations to minimize downtime.
• Coordinate upgrades, migrations, releases, and enhancements with lab staff, validation teams, and vendors.
• Support business continuity, disaster recovery, and backups for lab systems.

Skills

Windows Server Admin

AD & GPO Admin

PowerShell Scripting

Cybersecurity & Vulnerability

Networking & Firewall

CSV (Computer System Validation)

GxP Compliance & Data Integrity

Job description

Requisition ID146438-Posted10/06/2026

Laboratory Systems Administration

• Administer, support, maintain, and troubleshoot Windows-based laboratory workstations (Windows 7 through current supported versions) and associated infrastructure supporting analytical and manufacturing laboratory instruments.
• Install, configure, upgrade, patch, and maintain operating systems, instrument software, middleware, and supporting applications.
• Manage complete lifecycle activities including provisioning, imaging, deployment, upgrades, migrations, validation support, and decommissioning.
• Perform advanced hardware and software troubleshooting for instrument-attached workstations while minimizing laboratory downtime.
• Coordinate upgrades, migrations, software releases, and system enhancements with laboratory personnel, validation teams, and equipment vendors.
• Support business continuity, disaster recovery, and backup/recovery activities for laboratory systems.

Key Responsibilities

The Senior Systems Analyst is responsible for administration, engineering, security, compliance, validation, and lifecycle management of Windows-based laboratory systems supporting GxP-regulated environments within a biopharmaceutical organization. The role provides technical leadership for laboratory IT infrastructure, ensuring systems remain secure, compliant, highly available, and audit-ready

Skill Requirements

• Windows Server/Workstation Administration
• Active Directory & GPO Administration
• PowerShell Scripting
• Cybersecurity & Vulnerability Management
• Networking & Firewall Technologies
• Computer System Validation (CSV)
• GxP Compliance & Data Integrity

Other Requirements

5+ years of IT Infrastructure/System Administration experience. 3+ years supporting GxP-regulated systems in pharmaceutical, biotechnology, medical device, or life sciences environments.