Lab Supervisor: Lead Diagnostics & Quality

Cone Health; Burlington (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Cone Health in Burlington, NC seeks a Supervisor Laboratory to oversee daily operations and staff on the assigned shift. You ensure accurate, efficient testing and compliance with protocols, while collaborating with medical staff to deliver timely diagnostic services.

The role emphasizes quality control, training, and resource management, including staffing and inventory within budget, to maintain high standards of patient care.

Qualifications

• Four years of laboratory experience in a high complexity laboratory in the designated specialty or subspecialty.
• Two to four years supervisory or leadership experience preferred.
• Medical Technologist or Medical Laboratory Scientist certification (ASCP or AMT) upon hire.

Responsibilities

• Reviews results of laboratory tests currently in process by running samples and evaluating patient samples for specific diseases or genetic conditions.
• Ensures new samples are received and inventoried, they are then sent to the correct clinical laboratory scientists.
• Monitors daily laboratory activities, maintaining consistent quality and production standards and addressing customer service issues to ensure operational excellence and customer satisfaction.
• Completes required annual competencies for test systems and oversees staff's timely competency completion, providing necessary training and remediation to uphold laboratory quality standards and regulatory compliance.
• Manages quality control and assurance measures to uphold the functionality of instrumentation and test systems and ensure accurate outcomes.
• Optimizes staffing levels and supply inventory within budget constraints to ensure efficient resource allocation.
• Performs and oversees testing processes across all phases (pre-analytical, analytical, post-analytical) according to established procedures, maintaining consistent and accurate results to guarantee the integrity of laboratory testing processes, contributing to patient care and diagnosis.
• Provides comprehensive guidance to staff, offering support in procedures, troubleshooting, and problem-solving, while also delivering training for new and current team members to build a skilled fostering professional growth and ensuring the delivery of high-quality services.
• Performs other duties as assigned.

Skills

Staff management

Leadership

Training

Quality assurance

Problem solving

Education

Bachelor's degree in medical technology / clinical laboratory science / chemical, physical, or biological science

Job description

Cone Health in Burlington, NC seeks a Supervisor Laboratory to oversee daily operations and staff on the assigned shift. You ensure accurate, efficient testing and compliance with protocols, while collaborating with medical staff to deliver timely diagnostic services.

The role emphasizes quality control, training, and resource management, including staffing and inventory within budget, to maintain high standards of patient care.