Lab Services Supervisor: Training, Quality & Compliance Lead

Certified Group; Allentown (Lehigh County); On-site; USD 65,000 - 80,000; Full time

Job summary

Certified Group in Allentown, PA is seeking a Lab Services Supervisor to lead training, mentor staff, and partner with management to ensure regulatory compliance and operational excellence. The role involves delivering training, evaluating effectiveness, audits, and maintaining ISO 17025 compliance across multiple laboratory areas.

Requirements include a Bachelor’s in Life Sciences (Master’s preferred), 2+ years lab experience with 1+ year supervision, GMP/OSHA/FDA familiarity, LIMS and MS

Qualifications

• Bachelor’s degree in Life Sciences or related field required.
• Master’s degree in Life Sciences or related field preferred.
• Minimum of two years of analytical laboratory experience and at least one year of supervising personnel.
• Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required.
• Working knowledge of LIMS and Microsoft Office is required.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational and time-management abilities.
• Critical thinking and independent problem-solving skills.

Responsibilities

• Lead, deliver, and oversee training for new and current laboratory personnel.
• Mentor and coach team members, providing ongoing performance feedback and development support.
• Evaluate training effectiveness and manage corrective action plans when needed.
• Maintain a collaborative, respectful, and safety-focused workplace culture.
• Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines.
• Conduct internal audits related to training and test performance.
• Maintain trainer qualifications and required certifications.
• Process samples and perform testing as needed across multiple laboratory areas.
• Oversee test results and reporting, including communication of out-of-specification results.
• Address client needs in collaboration with the Management Team.

Skills

Training delivery

Mentoring

Leadership

Regulatory focus

Education

Bachelor’s degree in Life Sciences

Master’s degree in Life Sciences

Tools

LIMS

Microsoft Office

Job description

Certified Group in Allentown, PA is seeking a Lab Services Supervisor to lead training, mentor staff, and partner with management to ensure regulatory compliance and operational excellence. The role involves delivering training, evaluating effectiveness, audits, and maintaining ISO 17025 compliance across multiple laboratory areas.

Requirements include a Bachelor’s in Life Sciences (Master’s preferred), 2+ years lab experience with 1+ year supervision, GMP/OSHA/FDA familiarity, LIMS and MS