Laboratory Services Supervisor New Allentown, PA

Certified Group; Allentown (Lehigh County); On-site; USD 65,000 - 80,000; Full time

Job summary

Certified Group in Allentown, PA is seeking a Lab Services Supervisor to lead training, mentor staff, and partner with management to ensure regulatory compliance and operational excellence. The role involves delivering training, evaluating effectiveness, audits, and maintaining ISO 17025 compliance across multiple laboratory areas.

Requirements include a Bachelor’s in Life Sciences (Master’s preferred), 2+ years lab experience with 1+ year supervision, GMP/OSHA/FDA familiarity, LIMS and MS

Qualifications

• Bachelor’s degree in Life Sciences or related field required.
• Master’s degree in Life Sciences or related field preferred.
• Minimum of two years of analytical laboratory experience and at least one year of supervising personnel.
• Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required.
• Working knowledge of LIMS and Microsoft Office is required.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational and time-management abilities.
• Critical thinking and independent problem-solving skills.

Responsibilities

• Lead, deliver, and oversee training for new and current laboratory personnel.
• Mentor and coach team members, providing ongoing performance feedback and development support.
• Evaluate training effectiveness and manage corrective action plans when needed.
• Maintain a collaborative, respectful, and safety-focused workplace culture.
• Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines.
• Conduct internal audits related to training and test performance.
• Maintain trainer qualifications and required certifications.
• Process samples and perform testing as needed across multiple laboratory areas.
• Oversee test results and reporting, including communication of out-of-specification results.
• Address client needs in collaboration with the Management Team.

Skills

Training delivery

Mentoring

Leadership

Regulatory focus

Education

Bachelor’s degree in Life Sciences

Master’s degree in Life Sciences

Tools

LIMS

Microsoft Office

Job description

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.

Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:

• Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
• Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.
• Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next‑generation products, with deep expertise in analytical chemistry and toxicology.
• EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.
• FSNS Certification & Audit – Provides accredited third‑party auditing and certification services, including food safety, animal welfare, and GMP programs.

We are seeking a Lab Services Supervisor to play a critical leadership role within our laboratory operations. This position is ideal for a hands‑on leader who is passionate about training, quality, and developing high‑performing teams.

In this role, you will oversee and deliver laboratory training, mentor staff, and partner closely with management to ensure operational excellence, regulatory compliance, and a positive, professional work environment.

Key Responsibilities

• Lead, deliver, and oversee training for new and current laboratory personnel.
• Mentor and coach team members, providing ongoing performance feedback and development support.
• Evaluate training effectiveness and manage corrective action plans when needed.
• Maintain a collaborative, respectful, and safety‑focused workplace culture.
• Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines.
• Conduct internal audits related to training and test performance.
• Maintain trainer qualifications and required certifications.
• Process samples and perform testing as needed across multiple laboratory areas.
• Maintain the ability to perform all functions reporting to the supervisor.
• Oversee test results and reporting, including communication of out‑of‑specification results.
• Address client needs in collaboration with the Management Team.
• Work closely with Operations and Technical Managers to support lab priorities and schedules. Identify opportunities to improve operational efficiency through effective training.
• Stay current with industry trends, scientific literature, and professional development opportunities.
• Promote and uphold safety standards for yourself and others. Ensure proper use of PPE and adherence to laboratory safety protocols.

Education & Experience

• Bachelor’s degree in Life Sciences or a related field required.
• Master’s degree in Life Sciences or a related field preferred.
• Minimum of two years of analytical laboratory experience and at least one year of experience managing or supervising personnel, or an equivalent combination of education and experience.
• Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required.
• Working knowledge of LIMS and Microsoft Office is required.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational and time‑management abilities.
• Critical thinking and independent problem‑solving skills.
• Ability to interpret written, verbal, and visual instructions.
• Ability to lead and supervisor a team.

The compensation details provided below reflect the expected pay range for this role, based on the selected compensation structure and applicable guidelines. Actual pay within this range may vary depending on factors such as experience, skills, qualifications, and geographic location. Additional components of total rewards—such as bonuses, benefits, or incentives—may also apply where applicable.

Salary Range for Pay Transparency

$65,000 - $80,000 USD

We are an Equal Opportunity Employer and make employment decisions without regard to protected characteristics under applicable law.