Lab Sample Coordinator — Food Chemistry & Client Support

SmartRecruiters, Inc.; Madison, Northern (WI, KY); Hybrid; USD 37,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA Food Testing in Madison, WI is seeking team members to join our ISO 17025 accredited laboratory, specializing in infant formula, dietary supplements, hemp and CBD, and botanicals. You will gain hands-on experience with UPLC, HPLC, GC, and LCMS technologies while contributing to methodical testing and quality.

The role focuses on learning sample accession, coordinating with Client Service Coordinators, and applying GMP/GLP principles in daily duties.

Qualifications

• Associate degree or related science background; substitution allowed for education.
• Customer service skills and communication ability preferred.
• Ability to learn new tasks and think critically.

Responsibilities

• Learn sample accession tasks: opening, entering, tracking, labeling, and disposition.
• Coordinate with Client Service Coordinators to establish or update customer service procedures.
• Communicate discrepancies and assist with problem solving.
• Handle internal inquiries and contact internal clients for clarification.
• Learn to use LabWare LIMS in daily duties.

Skills

Customer service

Attention to detail

Communication skills

Problem solving

Critical thinking

Education

Associate degree or related science

Tools

LabWare LIMS (NIMS)

Job description

Eurofins USA Food Testing in Madison, WI is seeking team members to join our ISO 17025 accredited laboratory, specializing in infant formula, dietary supplements, hemp and CBD, and botanicals. You will gain hands-on experience with UPLC, HPLC, GC, and LCMS technologies while contributing to methodical testing and quality.

The role focuses on learning sample accession, coordinating with Client Service Coordinators, and applying GMP/GLP principles in daily duties.