Lab Revenue Cycle Specialist

Bon Secours Mercy Health; Columbus (OH); Remote; USD 40,000 - 60,000; Full time

Job summary

A healthcare organization is seeking a Lab Revenue Cycle Specialist to coordinate revenue-related tasks for laboratory patient encounters. This role involves training staff, resolving billing issues, and ensuring compliance with regulations. Candidates must have 1-2 years of relevant experience and strong skills in customer service and billing processes.

Benefits

Comprehensive medical, dental and vision plans

Flexible spending accounts

Educational Assistance

Paid time off

Qualifications

• 1-2 years' experience in billing or insurance, preferably in lab billing.
• Experience using Microsoft Excel.

Responsibilities

• Coordinate revenue tasks, monitor performance, and provide training.
• Resolve registration and billing problems for lab encounters.
• Analyze billing information and maintain accuracy.

Skills

Active listening

Computer skills

Verbal and Written Communication

Customer Service

Billing

Problem solving

Judgement and decision-making

Medical terminology

ICD-10 and CPT coding

Interpersonal Skills

Education

High School/GED

Tools

Microsoft Excel

Job description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

REMOTE - EST

Summary of Primary Function/General Purpose of Position
The Lab Revenue Cycle Specialist coordinates all activities related to the revenue generating tasks associated with a laboratory outreach patient encounter. Duties include training lab registration staff, monitoring performance, correcting errors, and providing feedback to staff. Identifies and resolves problems related to patient registration and laboratory billing. Maintains the laboratory provider index to assure results are accurately disseminated.

Essential Job Functions
•Reviews lab encounters for appropriate demographic, insurance and testing information.
•Screens encounters for valid /ICD-10 diagnosis codes and makes appropriate requests from client for any encounters which need reviewed for valid ICD-10 following compliance guidelines.
•Gathers information from direct contact with providers and billing partner.
•Completes timely and accurate working of worklists and hold files daily as determined by billing partner.
•Through a variety of methods, gathers billing information and analyzes information for accuracy.
•Works with other departments requesting information as needed.
Answers all telephone, email, mail, etc.
•Analyzes and resolves patient billing issues that may arise in a timely and accurate manner using excellent customer service.
•Performs other duties as assigned by System Director Laboratory Outreach, within specified timeframe.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education
High School/GED (required)

Work Experience
1-2 years' experience in billing or insurance, preferably in lab billing (required)
Experience using Microsoft Excel (required)

Skills
Active listening
Computer skills
Verbal and Written Communication
Customer Service
Billing
Problem solving
Judgement and decision-making
Medical terminology
ICD-10 and CPT coding
Microsoft Excel
Interpersonal Skills

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]