Lab Revenue Cycle Specialist

Mercy Health Partners; Columbus (OH); Remote; USD 40,000 - 55,000; Full time

Job summary

Mercy Health Partners seeks a Lab Revenue Cycle Specialist to oversee revenue tasks associated with laboratory outreach patients. The role involves training staff, issue resolution, and ensuring accurate financial information, crucial for maintaining high-quality healthcare services. Candidates should have experience in billing, preferably in a lab setting, and possess strong communication and analytical skills.

Benefits

Comprehensive medical, dental and vision plans

Flexible spending accounts

Educational Assistance

Paid time off

Life insurance

Qualifications

• 1-2 years' experience in billing or insurance, preferably in lab billing required.
• Experience using Microsoft Excel required.

Responsibilities

• Coordinates revenue generating tasks related to laboratory outreach.
• Screens encounters for valid ICD-10 diagnosis codes and resolves billing issues.
• Provides training and feedback to lab registration staff.

Skills

Active listening

Customer Service

Verbal and Written Communication

Billing

Problem solving

ICD-10 and CPT coding

Microsoft Excel

Medical terminology

Judgement and decision-making

Interpersonal Skills

Education

High School/GED

Tools

Microsoft Excel

Job description

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

REMOTE - EST

Summary of Primary Function/General Purpose of Position
The Lab Revenue Cycle Specialist coordinates all activities related to the revenue generating tasks associated with a laboratory outreach patient encounter. Duties include training lab registration staff, monitoring performance, correcting errors, and providing feedback to staff. Identifies and resolves problems related to patient registration and laboratory billing. Maintains the laboratory provider index to assure results are accurately disseminated.

Essential Job Functions
•Reviews lab encounters for appropriate demographic, insurance and testing information.
•Screens encounters for valid /ICD-10 diagnosis codes and makes appropriate requests from client for any encounters which need reviewed for valid ICD-10 following compliance guidelines.
•Gathers information from direct contact with providers and billing partner.
•Completes timely and accurate working of worklists and hold files daily as determined by billing partner.
•Through a variety of methods, gathers billing information and analyzes information for accuracy.
•Works with other departments requesting information as needed.
Answers all telephone, email, mail, etc.
•Analyzes and resolves patient billing issues that may arise in a timely and accurate manner using excellent customer service.
•Performs other duties as assigned by System Director Laboratory Outreach, within specified timeframe.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education
High School/GED (required)

Work Experience
1-2 years' experience in billing or insurance, preferably in lab billing (required)
Experience using Microsoft Excel (required)

Skills
Active listening
Computer skills
Verbal and Written Communication
Customer Service
Billing
Problem solving
Judgement and decision-making
Medical terminology
ICD-10 and CPT coding
Microsoft Excel
Interpersonal Skills

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]