Lab Quality Assurance Coordinator — Compliance & Quality Improvement

Intermountain Healthcare Inc.; Provo (UT); On-site; USD 54,000 - 83,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Intermountain Health Utah Valley Hospital in Provo, UT seeks a Quality Assurance Coordinator to support a comprehensive QA/QM program ensuring regulatory compliance and coordinating corrective actions. The role emphasizes documentation control, training compliance, and quality improvements across the lab.

Responsibilities include implementing standardized quality processes, tracking KPIs, and supporting proficiency testing, validations, and inspections.

Qualifications

• Associate or bachelor’s degree in a chemical, biological or clinical laboratory/medical laboratory science; degree verified.
• MLT/MLS(ASCP) certification or equivalent; three years of technical laboratory or laboratory quality assurance experience.

Responsibilities

• Promotes and supports the One Intermountain philosophy.
• Developing and implementing a standard quality program.
• Oversite of document control and SOP development, review and updates.
• Monitoring and ensuring adherence to laboratory training and competency program.
• Ensuring improved, system-wide integration of policies, procedures and competencies.
• Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.
• Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.
• Oversite of lab applications related to error management, quality assurance and education.
• Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.
• Supports and manages accrediting body (i.e. CAP, CLIA, AABB, FDA, etc.) applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Skills

Computer literacy

Communication

Regulatory knowledge

Laboratory Techniques and Protocols

Documentation

Report writing

Working Independently

Critical thinking

Driving

Education

Associate or bachelor’s degree in chemical/biological/clinical lab science

Tools

MLT/MLS(ASCP) certification

Job description

Intermountain Health Utah Valley Hospital in Provo, UT seeks a Quality Assurance Coordinator to support a comprehensive QA/QM program ensuring regulatory compliance and coordinating corrective actions. The role emphasizes documentation control, training compliance, and quality improvements across the lab.

Responsibilities include implementing standardized quality processes, tracking KPIs, and supporting proficiency testing, validations, and inspections.