Lab Quality Assurance Coordinator: Compliance & Improvement

Intermountain Healthcare; Billings (MT); On-site; USD 54,000 - 83,000; Full time

Job summary

Intermountain Health St Vincent Regional Hospital in Billings, MT is seeking a Quality Assurance Coordinator to support a comprehensive QA/QM program under the CLIA Laboratory Director and Lab Quality Management. The role involves developing quality programs, document control, training adherence, and regulatory communications to ensure system-wide compliance.

Responsibilities include tracking KPIs and implementing quality tools, supporting proficiency testing, validations, and change control,

Qualifications

• Associate or bachelor’s degree in a chemical, biological or clinical laboratory/medical laboratory science from an accredited institution.
• Three years of technical laboratory or laboratory quality assurance experience.
• MLT/MLS(ASCP) certification or equivalent required.

Responsibilities

• Promotes and supports the One Intermountain philosophy.
• Developing and implementing a standard quality program.
• Oversite of document control and SOP development, review and updates.
• Monitoring and ensuring adherence to laboratory training and competency program.
• Ensuring improved, system-wide integration of policies, procedures and competencies.
• Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.
• Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.
• Oversite of lab applications related to error management, quality assurance and education.
• Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.
• Supports and manages accrediting body (i.e. CAP, CLIA, AABB, FDA, etc.) applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Skills

Computer literacy

Communication

Regulatory knowledge

Laboratory Techniques and Protocols

Documentation

Report writing

Working Independently

Critical thinking

Driving

Education

Bachelor’s degree in chemical/biological/clinical laboratory science

MLT/MLS(ASCP) certification or equivalent

Job description

Intermountain Health St Vincent Regional Hospital in Billings, MT is seeking a Quality Assurance Coordinator to support a comprehensive QA/QM program under the CLIA Laboratory Director and Lab Quality Management. The role involves developing quality programs, document control, training adherence, and regulatory communications to ensure system-wide compliance.

Responsibilities include tracking KPIs and implementing quality tools, supporting proficiency testing, validations, and change control,