Lab Quality Assurance Coordinator

Intermountain Healthcare Inc.; Utah; On-site; USD 54,000 - 83,000; Full time

Job summary

Intermountain Health Utah Valley Hospital in Provo, Utah seeks a Quality Assurance Coordinator to support a comprehensive QA/QM program ensuring compliance with regulatory and accrediting bodies. The role focuses on system-wide quality improvements, SOP development, and error tracking across the laboratory.

The position emphasizes facility-wide policy integration, competency monitoring, and coordinating accreditation activities (CAP, CLIA, FDA). Day shifts; 40 hours weekly; benefits eligible.

Qualifications

• Associate or bachelor's degree in chemical/biological/clinical laboratory science; accredited program; degree verified.
• MLT/MLS(ASCP) certification or equivalent.
• Three years of technical laboratory or laboratory quality assurance experience.

Responsibilities

• Promotes and supports the One Intermountain philosophy.
• Developing and implementing a standard quality program.
• Oversight of document control and SOP development, review and updates.
• Monitoring and ensuring adherence to laboratory training and competency program.
• Tracking and reporting errors, KPIs, system monitors and metrics through auditing and quality improvement tools.
• Supports lab leadership in proficiency testing, validations, correlations, calibrations and change control.

Skills

Computer literacy

Communication

Regulatory knowledge

Laboratory Techniques and Protocols

Documentation

Report writing

Working Independently

Critical thinking

Driving

Education

Associate or bachelor's degree in chemical/biological/clinical laboratory/medical laboratory science

MLT/MLS(ASCP) certification or equivalent

Job description

Job Description

Under the direction of the CLIA Laboratory Director and Lab Quality Management, the Quality Assurance Coordinator supports a comprehensive QA/QM program which assures compliance with all applicable regulatory accrediting agencies and responding with any needed corrective action.

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Job Specifics

• Benefits Eligible: Yes


• Shift Details: Day Shift

Essential Functions

• Promotes and supports the One Intermountain philosophy.


• Developing and implementing a standard quality program.


• Oversite of document control and SOP development, review and updates.


• Monitoring and ensuring adherence to laboratory training and competency program.


• Ensuring improved, system-wide integration of policies, procedures and competencies.


• Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.


• Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.


• Oversite of lab applications related to error management, quality assurance and education.


• Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.


• Supports and manages accrediting body (i.e. CAP, CLIA, AABB, FDA, etc.) applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Skills

• Computer literacy


• Communication


• Regulatory knowledge


• Laboratory Techniques and Protocols


• Documentation


• Report writing<\/li>
  
• Working Independently


• Critical thinking


• Driving

Minimum Qualifications

• Associate or bachelor's degree in a chemical, biological or clinical laboratory/medical laboratory science. Education must be obtained through an accredited institution. Degree will be verified.


• MLT/MLS(ASCP) certification or equivalent


• Three years of technical laboratory or laboratory quality assurance experience

Preferred Qualifications

• Certification or training with quality assurance theory and tools


• Five years of technical laboratory experience

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.


• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.


• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.


• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location

• Intermountain Health Utah Valley Hospital


• Work City: Provo


• Work State: Utah

Schedule

• Scheduled Weekly Hours: 40


• The hourly range for this position is listed below. Actual hourly rate dependent upon experience.


• $39.16 - $60.42

Benefits

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Employment Policies

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced