Lab QC Supervisor

lhoist; Sainte Genevieve (MO); On-site; USD 75,000 - 110,000; Full time

Job summary

Lhoist North America in the United States seeks a Laboratory Supervisor to direct the Quality Department and oversee laboratory staff, testing, data reporting, and compliance with safety and ISO 9001 standards.

You will lead audits, mentor technicians, manage documentation, and collaborate with mining, production, and sales to resolve quality issues, ensuring timely Certificates of Analysis and regulatory compliance.

Qualifications

• Must have leadership experience supervising laboratory staff.
• Experience maintaining ISO 9001 quality management systems and internal audit programs.
• Proficient in communicating analysis results and interpreting quality data.

Responsibilities

• Direct supervision of laboratory staff and task assignment.
• Oversee sampling, measurement, and documentation of product properties.
• Lead ISO internal audits and manage documentation control.

Skills

Leadership

ISO 9001

Communication

Laboratory supervision

Safety

Data reporting

Tools

Microsoft Excel

Microsoft Word

Job description

At Lhoist North America, our core values of Respect, Courage, and Integrity are more than words. We respect people, encourage courageous innovation, and uphold integrity in everything we do. If these principles resonate with you, you may find your next great opportunity with us.

We believe our people make the difference. That's why we invest in talent by offering meaningful opportunities to grow your skills, expand your knowledge, and pursue your interests. Our work environment prioritizes safety, fosters collaboration across teams, and embraces inclusion. Here, you'll be challenged to grow, and you'll be supported throughout your career journey. Join us and help shape the future of Lhoist North America.

RESPONSIBILITIES & EXPECTATIONS

Supervision of Quality Department/Laboratory

• Direct supervision and direction of laboratory staff in daily workload and task assignment.
• Ensure work schedules and time keeping is accurately maintained.
• Supervise projects and special analysis as assigned.
• Conduct preventive maintenance, repairs, and calibrations on laboratory equipment as required

Quality Control Testing

• Maintain and oversee system to accurately sample, measure and document chemical and physical properties on all types of raw in-process and finished products following established laboratory guidelines.
• Effectively communicate analysis results. Interpretation of what is normal and acceptable product quality; recognizing when results deviate from these levels.
• Determine quality disposition of product as needed for out of spec and returned material
• Work with mining, production, and sales on quality issues.
• Responding to customer complaints concerning technical data

Training and Development

• Assist laboratory technicians in understanding test procedures, data entry and reporting requirements.
• Develop, train, and mentor laboratory technicians to improve competency, efficiency, and contributed value to LNA.
• Trains technicians (and others as required) on laboratory specific safety and health hazards and their mitigation (i.e. chemicals, acid/base reactivity, etc.)

Reports, Record Keeping and Compliance

• Maintaining accurate inventory of all operating supplies and consumables.
• Provide leadership in regard to compliance with company policies and standards on Safety, Health, and Environment.

Customer Interaction

• Communicate with customers in regard to product quality
• Issuing Certificate of Analysis as requested by customers in a timely fashion.

ISO 9001 Compliance

• Maintain and improve upon existing Quality Management System to ensure continued certification.
• Lead an effective internal audit program
• Participate in internal contract reviews as the facilities' designated Quality Representative
• Participate in management review activities, ensuring proper documentation is maintained per the requirements of the standard.
• Maintain an effective document control program

Chemical Safety Reporting (Safety Data Sheets)

• Maintain the system for chemical safety communications for the facility
• Lead internal audits to ensure continued compliance

• Perform other duties as assigned.

ATTRIBUTES

• Good leader or supervisor experience is highly desired.
• Must be capable of working any shift, on-call, overtime, or seven days a week, rotating shifts, if required.
• Leadership: a demonstrated ability to lead people and get results through others.
• Must be able to improve working conditions (safety, quality, productivity, cost) and increase subordinates' skills and capabilities
• Must improve and maintain a system of quality control, standard operating procedure, safety, and performance management
• Working knowledge of the ISO 9001 Quality Management System and its' requirements.
• Must serve as designated management rep for ISO registered system. This includes maintaining internal audit schedules and maintaining list of certified auditors.
• Serve as lead for ISO internal audits and train (or approve training) for internal auditors
• Scheduling and facilitation of Management Reviews
• Maintaining Document Control System
• General ISO system registration requirement coordination
• Ability to plan and direct the work of laboratory personnel and to train and develop an effective workforce and administrate corrective action is a plus
• Self-starter with the ability to multi-task and meeting all required deadlines, with excellent verbal and written communication skills.
• Good analytical and problem-solving skills including the application of basic statistical methods
• Good public speaking skills.
• Good team building and people skills
• Good time management and organizational skills
• Capable to work in a dynamic workplace
• Lab instruments maintenance knowledge
• Ability to prioritize and manage multiple tasks/projects and meeting all required deadlines.
• Strong sense of urgency in meeting customer needs.
• Good understanding of environmental, safety and the desire to following all established procedures are required.
• Must have good working knowledge of Microsoft Excel, Word a