Lab Project Coordinator

SGS North America Inc.; Appleton (WI); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition reimbursement

Job summary

SGS North America Inc. is seeking a Project Coordinator to manage laboratory projects and client interactions. You will prepare samples, set up equipment, run tests under supervision, and analyze results while developing opportunities to contribute to SGS's commercial strategy.

The role emphasizes operational support with potential growth into business development, working within a team that values accuracy, timelines and quality standards across ISO procedures.

Qualifications

• Bachelor's degree in a relevant science field or equivalent education/experience.
• Advanced written and spoken English.
• Ability to work independently under general supervision.
• Ability to follow procedures and meet timelines.
• Ability to read and understand test procedures, safety rules and manuals.
• Ability to write professional, scientific reports and communicate with customers.

Responsibilities

• Coordinate execution of SGS testing with local labs and affiliates.
• Prepare specimens and readied equipment for testing.
• Perform tests and analyze results per specified methodologies.
• Track job folders, review tickets, and monitor invoicing.
• Support lab operations and assist in calibration/ISO activities.
• Communicate with clients regarding timing and issues encountered.

Skills

Advanced English

Excel

Data analysis

Customer communication

Education

Bachelor's degree in a relevant science field

Tools

Outlook

Word

Job description

Full-time Compensation: up to USD 21.00 - hourlyCompany DescriptionSGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.
Job DescriptionSUMMARYThe Project Coordinator is responsible for coordinating projects, multiple laboratory operational activities, and acts as the point of contact between operations and internal and external clients. Prepares test samples, readies equipment and conducts tests under the direction of laboratory supervisor and/or manager. Performs analysis of test results, as obtained by specific methodologies and techniques. Develops test methods as needed.While the initial focus of this position is on operational and client support activities, the role is intended to develop into a business development position, offering opportunities to build client relationships, identify growth opportunities, and contribute to the company's commercial strategy.
JOB FUNCTIONSCoordinate execution of SGS testing and other services with local labs and global affiliates including sample processing Performs job ticket review and monitors closing and invoicing of jobs folders Maintain tracking spreadsheets and email correspondence Coordinates projects and performs data collectionProvides support to all staff members of the department, including training where appropriateSupport Operations efforts with Sales, Technical and other departmentsMay communicate with clients regarding time performance or problems encountered in the particular analysisAssists in calibration scheduling and other ISO 17025 related activitiesPrepare specimens for use in testing, following standardized procedureTests and analyzes samples to determine performance properties as well as other characteristicsUses and operates any equipment or test apparatus in the laboratory, with appropriate trainingAssists in maintenance and troubleshooting of testing equipmentRead, comprehend and execute new test methods/standards capability added to the department operationSets up laboratory equipment and/or instrumentation required for the analysis of samples in accordance with TAPPI, NWSP, AATCC, ASTM, FTC, CFR, ISO, and other procedures from state and local municipalities, client proprietary procedures, and other non-routine proceduresAssist in keeping inventory of laboratory chemicals and equipment necessary for the day-to-day functioning of the laboratory and in compiling a list of supplies to be ordered when neededPeriodic analysis of known standards and/or samples relative to various areas of testing are employed both as a means of method validation and analytical proficiency. The results of the analyses are recorded in the individual's training recordOther projects and tasks/duties may also be assignedProvide administrative and special lab performance support as assigned for overall department management activitiesAdheres to internal standards, policies, and proceduresPerforms other duties as assigned
QualificationsEDUCATION AND EXPERIENCEBachelor's Degree in a relevant SBU scientific fieldOr equivalent education and experience
KNOWLEDGE / SKILLS / ABILITIESLanguage Skills: Advanced written and spoken EnglishMathematical Skills: IntermediateReasoning Skills/Abilities: IntermediateAbility to work independently under general supervisionAbility to deal with problems involving a few concrete variables in standardized situationsAbility to follow directions ensuring the end results are accurate and completed with the required timeframeAbility to read and understand documents such as test procedures, literature references, safety rules, operation, and maintenance instructions, and manualsAbility to write in a conventional, professional, and scientific manner in preparing routine reports and correspondenceAbility to speak effectively to customers or employees of the organization
COMPUTER SKILLS Advanced proficiency in Microsoft Office Suite preferred, particularly Outlook, Excel, and WordPay Rate: $21.00/ hour
Additional InformationCompensationThe expected salary range for this position is $21.00 per hour. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.
Our BenefitsWe care about your total well-being and will support you with the following, subject to your location and role.Health: Medical, dental and vision insurance, life insurance, employee assistance programs.Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).Happiness:Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement programWork-Life Balance: Paid-time off and family leaveIn compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.
Position anticipated to close June 29, 2026.Additional informationSGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.
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