Laboratory Operations Manager

IQVIA Laboratories; Town of Ithaca (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading biotechnology research firm in Ithaca, NY, is seeking an Associate Manager, Laboratory Operations. This mid-senior level role involves supervising daily lab operations, leading a team of professionals, and ensuring compliance with safety and quality standards. Candidates should have a Bachelor's degree in a relevant field and experience with mass spectrometry and data analysis. We invest in our employees' well-being with comprehensive benefits. Join us to drive healthcare innovation.

Qualifications

• Bachelor’s degree in a chemical, physical, biological, or clinical laboratory science.
• Experience with laboratory instruments like Triple Quadrupole Mass Spectrometers.
• Proficiency in LC-MS/MS data analysis and Watson LIMS system.

Responsibilities

• Supervise daily operations of laboratory staff.
• Lead process improvement initiatives.
• Ensure compliance with safety, quality, and regulatory standards.

Skills

Leadership and mentoring

Organizational skills

Communication skills

Regulatory compliance understanding

Education

Bachelor’s degree in relevant field

Tools

LC-MS/MS data analysis

Watson LIMS system

Triple Quadrupole Mass Spectrometers

UPLC systems

Job description

We are seeking an Associate Manager, Laboratory Operations to join IQVIA Laboratories at Ithaca, NY.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Lead a team of laboratory professionals to ensure efficient, compliant, and high-quality delivery of services in a regulated environment.

What You’ll Be Doing:

• Supervise daily operations of laboratory staff to ensure timely and accurate testing
• Hire, train, and manage performance of team members under senior management guidance
• Monitor inventory and manage supply budgets to support uninterrupted lab operations
• Ensure compliance with safety, quality, and regulatory standards across all lab activities
• Lead process improvement initiatives and present outcomes to stakeholders
• Support implementation of new tests, equipment, and procedures
• Act as a backup for daily lab operations as needed

What We Are Looking For:

Bachelor’s degree in a chemical, physical, biological, or clinical laboratory science, medical laboratory technology, or cytotechnology

• Experience with Triple Quadrupole Mass Spectrometers and UPLC systems
• Proficiency in LC-MS/MS data analysis and Watson LIMS system
• Knowledge of calibration, tuning, and compound optimization techniques

Other equivalent combination of education, training, and experience may be accepted in lieu of degree.

The Knowledge, Skills and Abilities Needed for This Role:

• Strong understanding of laboratory operations and regulatory compliance (e.g., CAP/CLIA)
• Proven ability to lead, train, and mentor laboratory staff
• Excellent organizational and communication skills with ability to manage multiple priorities

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees’ physical, mental and emotional, financial and social well‑being so they can thrive at home and at work, at any stage of their well‑being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you’re looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management

Industries

Biotechnology Research and Hospitals and Health Care