Lab Operations Manager – Asset & Lab Services

MSD Malaysia; Cambridge (MA); On-site; USD 98,000 - 154,000; Full time

Job summary

Merck is seeking a Laboratory Operations Manager to support research laboratories and ensure efficient execution of studies across Discovery sites. You will oversee assets, coordinate equipment maintenance, and manage material logistics in alignment with established R&D processes.

As an individual contributor, you will partner with scientists and support teams to deliver high‑quality service while navigating safety, facilities, and IT requirements. A minimum B.S./B.A.

Qualifications

• Minimum of 3 years of experience with knowledge of research science functions and operating models.
• Knowledge of laboratory, facilities, and work environment needs within a research or drug discovery organization.
• Ability to identify appropriate resources for troubleshooting and operational project support with minimal supervision.
• Willingness to take on new challenges and learning opportunities.
• Familiarity with the maintenance and use of biological research laboratory equipment, including cell culture hoods, incubators, centrifuges, imaging systems, and liquid handling instruments.
• Strong communication, project management, problem‑solving, interpersonal, and computer skills.

Responsibilities

• Oversight of the capital asset lifecycle.
• Hands‑on support for common laboratory equipment maintenance programs.
• Chemical stockroom supply and laboratory consumables logistics.
• Coordination of research material shipments.
• Operational support for laboratory modifications, planned facility downtime, IT requests, and ad hoc laboratory furniture needs.
• Partnering closely with scientists to understand and represent laboratory needs while collaborating with Environmental Health and Safety, Facilities, Lab Computing, and other support functions.
• Represent end‑user needs in Safety and Facilities meetings, support inspections, and ensure timely follow‑up on action items.

Skills

Cell Cultures

Mammalian Cell Culture

Lab Equipment Maintenance

Laboratory Maintenance

Change Management

Environmental Health And Safety

Interpersonal Communication

Operational Quality

Primary Cell Culture

Manufacturing Automation

Education

B.S./B.A. degree

Job description

Merck is seeking a Laboratory Operations Manager to support research laboratories and ensure efficient execution of studies across Discovery sites. You will oversee assets, coordinate equipment maintenance, and manage material logistics in alignment with established R&D processes.

As an individual contributor, you will partner with scientists and support teams to deliver high‑quality service while navigating safety, facilities, and IT requirements. A minimum B.S./B.A.