Lab Operations Manager

Intel Corporation; Chandler (AZ); On-site; USD 138,000 - 227,000; Full time

Benefits offered by this job

Stock bonuses

Health benefits

Vacation

Job summary

Intel Corporation in Chandler, AZ is seeking a Lab Operations Manager to lead a new DCG Lab Operations team delivering reliable, scalable lab operations that support engineering development and validation activities.

You will standardize processes, manage assets, drive improvements, partner with engineering, and ensure safety and compliance while aligning with strategic lab growth and budgeting.

Qualifications

• Bachelor’s degree or 5+ years of equivalent experience.
• 5+ years managing laboratory, engineering, data center, or technical operations.
• Experience with safety, quality, compliance, audits, and process improvement.
• At least 1 year with any 3+ of DCG PSE/SSL standardized tools like ServiceNow, SAP, iConsole, LaMP, AGS, HSD-ES, ISM, or SharePoint.

Responsibilities

• Ramp a new DCG PSE/SSL Lab Operations team for Chandler DCG Labs to be high-performing.
• Oversee standardization of lab operations, processes, tools, infrastructure, asset management, logistics, networking and support services.
• Drive operational excellence via process improvement, automation, and standardization.
• Partner with engineering teams to support development, integration, testing, and validation.
• Manage lab assets and resources for availability, efficiency, and compliance.
• Establish priorities, metrics, and continuous improvement initiatives.
• Collaborate across organizations to address challenges and deliver results.

Skills

Strategic thinking

Leadership

Communication

Cross-functional collaboration

Education

Bachelor’s degree or 5+ years experience

Engineering/IT/CS/Operations Mgmt related

Tools

ServiceNow

SAP

iConsole

LaMP

AGS

HSD-ES

ISM

SharePoint

Job description

Why Intel?

At Intel, you'll have the opportunity to lead critical operations that enable engineering innovation and technology development at scale. Intel invests in our people and offers a complete and competitive package of benefits employees and their families through every stage of life. See Intel Benefits for more details.

The Role

As a Lab Operations Manager, you will lead a team responsible for delivering reliable, scalable, and efficient lab operations that support engineering development and validation activities. You will collaborate with engineering, infrastructure, IT, and business partners to ensure lab environments, equipment, and services meet business needs while driving continuous improvement and operational excellence.

What You’ll Do

Key responsibilities will include but not limited to:

• Ramp a new Data Center Group (DCG) PSE/SSL Lab Operations team for Chandler DCG Labs to be a high-performing team of technical and operational professionals.
• Oversee the standardizing of DCG lab operations at the site to standardized processes and tools, including infrastructure, equipment, asset management, logistics, networking, and support services.
• Drive operational excellence through process improvement, automation, and standardization.
• Partner with engineering teams to support development, integration, testing, and validation activities.
• Manage lab assets and resources to ensure availability, efficiency, and compliance.
• Establish operational priorities, performance metrics, and continuous improvement initiatives.
• Collaborate across organizations to address challenges, remove barriers, and deliver business results.
• Support strategic planning, capacity management, budgeting, and future lab growth.
• Ensure compliance with environmental, health, safety, security, and quality standards.
• Influence operational roadmaps and investments that support long-term organizational objectives.

Behavioral traits that we are looking for:

• Strategic Mindset: Ability to balance day-to-day execution with long-term planning while building scalable processes and capabilities that support future business needs.
• Foundational Leadership and Standardization: Builds and unifies newly established site teams from the ground up, driving consistent adoption of standard processes, operational discipline, and new tools where prior frameworks did not exist.
• Ownership and Accountability: Takes initiative, drives results, removes obstacles, and follows through on commitments while holding self and others accountable for outcomes.
• Collaborative Leadership: Builds strong partnerships across engineering, infrastructure, IT, and business teams while fostering an inclusive, high-performing team environment.
• Customer Focus: Understands stakeholder priorities and proactively delivers solutions that enable engineering success and business results.
• Operational Excellence: Passion for continuous improvement, efficiency, quality, and data-driven decision making.
• Problem Solving and Sound Judgment: Analyzes complex challenges, identifies root causes, and implements practical and scalable solutions.
• Communication and Influence: Communicates clearly with technical and non-technical audiences and effectively aligns stakeholders to achieve shared goals.
• Learning Agility and Adaptability: Embraces change, learns quickly, and remains effective while managing competing priorities in a dynamic environment.
• Proactive Bias for Action: Anticipates risks and opportunities, takes initiative, and continuously seeks ways to improve team and organizational performance.

Qualifications:

Minimum Qualifications and Experience:

• Bachelor’s degree in Engineering, IT, Computer Science, Operations Management, or related field, or 5+ years of equivalent experience.
• You must have 5+ years of experience in the following: Experience managing laboratory, engineering, data center, or technical operations. Lab infrastructure, hardware systems, networking, asset management, and IT support. Experience with safety, quality, compliance, audits, equipment calibration, and process improvement.
• At least 1 year experience with any 3 or more of the following: DCG PSE/SSL standardized tools including ServiceNow, SAP, iConsole, LaMP, AGS, HSD-ES, ISM, or SharePoint.

Preferred Qualifications and Experience:

• Experience developing operational strategies and roadmaps.
• Experience ramping a new team from scratch to support Lab operations.
• AI adoption including experience with CoPilot, Gemini, and GitHub.

Ready to Make an Impact?

If you are a collaborative leader who thrives in complex technical environments, enjoys developing high-performing teams, and is motivated by solving operational challenges at scale, we'd love to hear from you.

Job Type: Experienced Hire

Shift: Shift 1 (United States of America) Primary Location: US, Arizona, Phoenix Additional Locations:

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Benefits

• We offer a total compensation package that ranks among the best in the industry.
• It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation.
• Find out more about the benefits of working at Intel.

Annual Salary Range for jobs which could be performed in the US: $137,610.00-227,270.00 USD

Work Model for this Role

This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.

ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices.

We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.

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