Lab Operations Analyst I HYBRID: Chicago, IL (12pm-8:30pm-Days TBD)

Tempus AI, Inc.; Chicago (IL); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

Tempus AI, Inc. in Chicago, IL, is seeking a Laboratory Operations Analyst to manage samples in the LIMS and support pharma/partner ops projects.

This hybrid role requires 3 days onsite at our Chicago office, with a 12pm-8:30pm shift and likely one weekend day. You will communicate with various teams to clarify specimen status, delays, and completion dates, respond to inquiries, and track progress of laboratory projects while maintaining high accuracy and service levels.

Qualifications

• 4 year college degree in Biological Sciences or similar is preferred.
• Exceptional customer service skills and strong interpersonal skills.
• Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy.
• Show initiative and ability to work as part of a high-level team while working independently.
• Proven ability to learn new skills quickly and adapt to new processes smoothly.

Responsibilities

• Manage samples in the laboratory information management system (LIMS) and ensure quick and efficient specimen processing.
• Develop understanding of internal lab processes and databases related to pharma/partner ops projects.
• Communicate with pharma/partner ops teams to clarify specimen status, delays, and completion dates.
• Respond to inquiries by email, Slack and in person quickly and professionally.
• Track and manage progress on pharma/partner ops laboratory projects.
• Monitor audits of sample status and prevent delays.
• Oversee high priority orders to ensure customer satisfaction and retention.

Skills

Customer service

Interpersonal skills

Attention to detail

Independent work

Communication

Learn quickly

Education

Biological Sciences degree

Tools

LIMS

Job description

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Laboratory Operations Analyst: Shift: 12pm-8:30pm-Days TBD (*will most likely include 1 weekend day) This is a hybrid role so it requires 3 days onsite at our office in Chicago, IL With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of said data. Here at Tempus, we believe the greatest promise for the detection and treatment of cancer lies in the deep understanding of molecular activity for disease initiation, progression, and efficacious treatment based on the discovery of unique biomarkers. We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We're looking to build a laboratory operations team who are passionate and focused on developing state of the art techniques to processing and creating and interpreting vast amounts of genomic and molecular data.

What you'll do:

• Responsible for managing samples in the laboratory information management system (LIMS) and ensuring quick and efficient specimen processing
• Develop a firm understanding of internal lab processes and databases with respect to pharmaceutical and partner ops projects.
• Communicate directly with various members of pharma/partner ops departments to provide clarity on specimen status, delays, and expected completion dates
• Respond to inquiries by email, slack and in person quickly and professionally
• Responsible for tracking and managing progress on pharma/partner ops laboratory projects
• Participate in monitoring audits of sample status and prevention of delays
• Monitor high priority orders to ensure customer satisfaction and retention

Qualifications:

• 4 year college degree in Biological Sciences or similar is preferred
• Exceptional customer service skills and strong interpersonal skills
• Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
• Show initiative and ability to work as part of a high-level team while working independently
• Proven ability to learn new skills quickly and adapt to new processes smoothly

Illinois Pay: $23.25/hour The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster. At Ambry, everyone is welcome. A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and human disease. We earned our reputation as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing what we learn with the global scientific community. At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the open exchange of ideas. Our outstanding benefits program includes medical, dental, vision, FSA, paid sick leave and generous paid time off (PTO) program. The Company reserves the right to make changes to the 401k plan from time to time. You can learn more about the benefits here.

Ambry Genetics is an Equal Opportunity Employer (EOE) and we maintain a drug-free work environment. The Company believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with local laws such as Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

For the purpose of the above job description, "Essential Functions" are "Material Job Duties". Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. All qualified applicants will receive consideration for employment without regard to race (and traits historically associated with race, including, but not limited to hair texture and protective hairstyles such as braids, locks, and twists), color, creed, religion, sex, sexual orientation, gender identity, gender expression (including transgender status), national origin, ancestry, age, marital status or protected veteran status and will not be discriminated against on the basis of disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you have a disability or special need that requires accommodation, please contact us at [e-mail] Ambry does not accept unsolicited resumes from individual recruiters, third party recruiting agencies, outside recruiters or firms without an executed contract in place. We are not responsible for any fees related to resumes that are unsolicited or are received by Ambry. Such resumes will be deemed the sole property of Ambry and will be processed accordingly.