Lab Manager /System Administration

Node; Arlington (VA); On-site; USD 70,000 - 110,000; Full time

Job summary

An innovative firm is seeking a Lab Manager/Systems Administrator to support critical missions in a dynamic environment. This role involves applying advanced analytical skills to implement infrastructure solutions, troubleshooting technical challenges, and providing support for various operating systems and virtual environments. The ideal candidate will have significant experience in system administration and a strong understanding of networking, security practices, and user support. Join a forward-thinking company that values collaboration and offers competitive benefits, including medical, dental, and generous PTO.

Benefits

Medical, Dental, Vision

Basic Life and Long-Term Disability insurance

Health Savings Account

401K

Three weeks PTO

10 Paid Holidays

Pre-Approved Online Training

Qualifications

• 5+ years of relevant experience in system administration.
• Experience with multiple operating systems, including Linux/Unix & MacOS.
• Knowledge of networking and network administration.

Responsibilities

• Implementing infrastructure solutions supporting command decision-making.
• Monitoring and responding to users on IT helpdesk channels.
• Troubleshooting and resolving complex storage problems.

Skills

System Administration

Linux/Unix

MacOS

Networking

VPN

Virtual Desktops (Citrix, VMWare)

Analytical Skills

Troubleshooting

Education

BS in Computer Science or related field

HS Diploma with 7+ years of experience

Tools

ELK

Splunk

Jamf Pro

DEP

Enterprise Connect

Job description

Lab Manager/Systems Administrator

Location: Arlington, VA

Must have Secret Security Clearance

Node is seeking a Lab Manager/Systems Administrator to support this critical customer mission.

Responsibilities:

1. Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision-making and execution of mission requirements.
2. Supporting the implementation of new technologies and equipment in the lab environment.
3. Assessing network topology and device configurations to identify critical security concerns and providing security best practice recommendations.
4. Advising and providing insight into the development of lab standard operating procedures (SOPs) and policies.
5. Providing support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users.
6. Providing support for MacOS and iOS to users.
7. Providing troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues.
8. Monitoring and responding to users on IT helpdesk channels and phone lines.
9. Assisting in the management of user accounts and resetting credentials.
10. Implementing granular access control, monitoring systems for performance and security, establishing backups, and monitoring system security.
11. Troubleshooting and resolving complex storage problems related to storage and replication strategies across local and wide area networks, and remediating network and system issues as they occur.

Required Skills:

• U.S. Citizenship
• Must have an active DoD Secret clearance; TS/SCI clearance preferred
• Ability to obtain DHS Suitability
• 5 years of relevant experience in system administration
• Experience with multiple operating systems, including Linux/Unix & MacOS
• Knowledge of networking and network administration
• Experience with Virtual Private Networks (VPN)
• Experience with virtual desktops (Citrix, VMWare)
• Ability to work collaboratively across physical locations

Desired Skills:

• Experience with SIEMs such as ELK and Splunk
• Virtualization automation and optimization
• Experience with Jamf Pro, DEP, and Enterprise Connect
• Experience in writing technical procedures and SOPs

Required Education:

BS in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or related field; or HS Diploma with 7+ years of lab management or systems administration experience.

Desired Certifications:

• CEH
• Sec+
• Network+
• CCNA

Company Overview:

Node. Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact. Our core values include:

• Identifying and developing the right people to their full potential
• Focusing on the customer’s mission as our own
• Simplifying complex problems with agile delivery
• Delivering simple, secure, and speedy solutions

We offer competitive compensation and benefits, including:

• Medical, Dental, Vision
• Basic Life and Long-Term Disability insurance
• Health Savings Account
• 401K
• Three weeks PTO
• 10 Paid Holidays
• Pre-Approved Online Training