Lab Manager /System Administration

Node.Digital; Texas; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Lab Manager to enhance its critical operations. This role involves applying advanced analytical skills and technical resources to implement infrastructure solutions that support command decision-making. You will be responsible for managing user accounts, troubleshooting technical challenges, and ensuring optimal performance of systems and networks. Join a forward-thinking company that values innovation and collaboration, offering a competitive compensation package and a supportive work environment. If you have a passion for technology and a knack for problem-solving, this opportunity is perfect for you.

Benefits

Medical

Dental

Vision

Basic Life

Long-Term Disability

Health Saving Account

401K

Three weeks of PTO

10 Paid Holidays

Pre-Approved Online Training

Qualifications

• 2+ years of experience in system administration required.
• Experience with multiple operating systems including Linux/Unix & MacOS.

Responsibilities

• Support implementation of new technologies and equipment in the lab.
• Troubleshoot and resolve complex storage problems across the enterprise.

Skills

System Administration

Networking

Virtual Private Networks (VPN)

Technical Troubleshooting

Collaboration

Education

BS in Computer Science or related field

HS Diploma with 4+ years of experience

Tools

Citrix

VMware

Jamf Pro

ELK

Splunk

Job description

Lab Manager

Location: Arlington, VA

Must have Secret Security Clearance

Node is seeking a Lab Manager to support this critical customer mission.

Responsibilities:

1. Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision-making and execution of mission requirements
2. Support the implementation of new technologies and equipment in the lab environment
3. Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations
4. Advises and provides insight into the development of lab standard operating procedures (SOPs) and policies
5. Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users
6. Provide support for MacOS and iOS to users
7. Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
8. Monitor and respond to users on IT helpdesk channels and phone lines
9. Assist in the management of user accounts and resetting credentials
10. Perform implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establishing backups, and monitoring systems security
11. Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur

Required Skills:

1. U.S. Citizenship
2. Must have an active DoD Secret clearance, TS/SCI clearance is preferred
3. Must be able to obtain DHS Suitability
4. 2+ years of directly relevant experience in system administration
5. Experience with multiple operating systems, including Linux/Unix & MacOS
6. Experience and knowledge of networking and network administration
7. Experience with Virtual Private Networks (VPN)
8. Experience with virtual desktops (Citrix, VMWare)
9. Must be able to work collaboratively across physical locations

Desired Skills:

1. Experience working with SIEMs to include ELK and Splunk
2. Virtualization automation and optimization
3. Experience working with Jamf Pro, DEP, and Enterprise Connect implementation
4. Experience with writing technical procedures and standard operating procedures

Required Education:

BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 4+ years of lab management or systems administration experience.

Desired Certifications:

1. CEH
2. Sec+
3. Network+
4. CCNA

Company Overview:

Node. Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.

We are proud to offer competitive compensation and benefits packages to include:

• Medical
• Dental
• Vision
• Basic Life
• Long-Term Disability
• Health Saving Account
• 401K
• Three weeks of PTO
• 10 Paid Holidays
• Pre-Approved Online Training