Lab Manager III

ARSIEM; Virginia (MN); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Referral bonus

Equal opportunity employer

Job summary

ARSIEM is seeking a Lab Manager to support a government client in Arlington, VA. You will manage lab infrastructure, implement new technologies, and ensure secure, efficient operation across locations. The role requires strong system administration, networking, and VPN/VDI expertise with macOS support and security-focused SOP development.

The position emphasizes collaboration, lab policy development, and storage/network problem solving to maintain mission readiness and secure solutions.

Qualifications

• BS in CS/CE/CIS or related field or HS Diploma with 7+ years of lab management experience.
• 5+ years of directly relevant system administration experience.
• Experience with Linux/Unix and macOS.
• Networking knowledge and VPN experience.
• Experience with virtual desktops (Citrix, VMware).
• Ability to work across physical locations.

Responsibilities

• Apply advanced analytical skills and implement infrastructure solutions for mission requirements.
• Support the implementation of new technologies and equipment in the lab.
• Assess network topology and devices, identify security concerns and provide best practice recommendations.
• Advise on lab SOPs and policies.
• Provide VPN/VDI support to users.
• Provide macOS and iOS support to users.
• Troubleshoot and triage technical issues and helpdesk requests.
• Monitor users via helpdesk channels and manage user accounts.
• Implement granular access control, backups, and monitor systems security.
• Troubleshoot storage issues and coordinate storage/network solutions.

Skills

Lab management

System administration

Networking

Collaboration

Education

BS in CS / CE / CIS / related

HS Diploma + 7+ years lab management experience

Tools

Linux/Unix

macOS

VPN

Citrix

VMware

ELK / Splunk

Jamf Pro

Job description

About ARSIEM Corporation

At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. Weprovide support to multiple agencies across the United States Government. ARSIEMhas an experienced workforce of qualified professionals committed to providing the best possible support.

As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients.That means a career packed with opportunities to grow and the ability to have an impact on every client you work with.

ARSIEM is looking for a Lab Manager.This position will support one of our Government clients in Arlington, VA.

Responsibilities

• Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision making and execution of mission requirements
• Support the implementation of new technologies and equipment in the lab environment.
• Assesses network topology and device configurations, identifying critical security concerns and providing security best practice recommendations
• Advises and provides insight on the development of lab standard operating procedures (SOPs) and policies
• Provide support for Virtual Private Networks (VPNs) or Virtual Desktop Infrastructures (e.g., Citrix) to users.
• Provide support for macOS and iOS to users.
• Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues.
• Monitor and respond to users on IT helpdesk channels and phone lines
• Assist in the management of user accounts and resetting credentials
• Performing implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security
• Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur.

Minimum Qualifications

• BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or related degree; or HS Diploma and 7+ years of lab management or systems administration experience.
• 5+ years of directly relevant experience in system administration
• Experience with multiple operating systems, including Linux/Unix & macOS
• Experience and knowledge of networking and network administration
• Experience with Virtual Private Networks (VPN)
• Experience with virtual desktops (Citrix, VMWare)
• Must be able to work collaboratively across physical locations

Preferred Qualifications

• Experience working with SIEMs to include ELK and Splunk
• Virtualization, automation, and optimization
• Experience working with Jamf Pro, DEP, and Enterprise Connect implementation
• Experience with writing technical procedures and standard operating procedures
• Desired Certifications: CEH, Sec+, Network+, CCNA

Clearance Requirement : Must have an active Secret clearance and be able to obtain a TS/SCI clearance. Must be able to obtain DHS Suitability.

Candidate Referral : Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment.

ARSIEM is proud to be an Equal Opportunity and Aff