Lab IT & Systems Support Specialist – LIMS/ELN, GMP

Catalyx; Malvern (AR); Presencial; USD 60.000 - 110.000; Jornada completa

Descripción de la vacante

Catalyx is seeking a Lab Systems MLL Support Specialist to provide technical and application support for laboratory IT systems, equipment, and infrastructure in a regulated pharmaceutical and life sciences environment.

Responsibilities include IT support for lab systems, troubleshooting, supporting LIMS/ELN, instrument connectivity, and collaborating with IT and lab stakeholders to ensure compliance with GxP, GMP, and 21 CFR Part 11.

Formación

• Bachelor's degree in IT or related field or equivalent practical experience.
• Experience providing IT, application, or technical support in life sciences.
• Experience with laboratory systems or equipment is highly desirable.
• Experience in a regulated GxP/GMP environment preferred.

Responsabilidades

• Provide day-to-day IT support for laboratory systems, applications, and equipment.
• Troubleshoot hardware, software, network, and application issues in lab environments.
• Support LIMS, ELN, and other laboratory applications.
• Assist with installation, configuration, maintenance, and connectivity of instruments.
• Provide technical support to laboratory scientists, QC analysts, technicians, and manufacturing personnel.
• Manage incidents, service requests, and problem resolution via ITSM tools.
• Collaborate with IT infrastructure, vendors, and lab stakeholders to resolve issues.
• Maintain system documentation, SOPs, and technical records.
• Support system upgrades, changes, testing, and validation activities.
• Ensure systems operate in compliance with GxP, GMP, and 21 CFR Part 11.
• Participate in audits, system reviews, and continuous improvement initiatives.

Conocimientos

IT support

LIMS

ELN

Windows OS

Networking

Troubleshooting

IT service management

Educación

Bachelor's degree in IT/CS or related field

Equivalent practical experience

Herramientas

LIMS software

ELN systems

Windows troubleshooting

IT ticketing systems

Descripción del empleo

Catalyx is seeking a Lab Systems MLL Support Specialist to provide technical and application support for laboratory IT systems, equipment, and infrastructure in a regulated pharmaceutical and life sciences environment.

Responsibilities include IT support for lab systems, troubleshooting, supporting LIMS/ELN, instrument connectivity, and collaborating with IT and lab stakeholders to ensure compliance with GxP, GMP, and 21 CFR Part 11.